Unable to connect with your Blomp account. Please try again later.

Post Reply
philistin
Posts: 3
Joined: Sun Jan 21, 2024 9:50 pm

Unable to connect with your Blomp account. Please try again later.

Post by philistin » Tue Mar 12, 2024 6:22 pm

Everything is in the title.
Attachments
screenshot
screenshot

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Unable to connect with your Blomp account. Please try again later.

Post by BlompSupport » Wed Mar 13, 2024 7:26 am

Hello Blomper,

We are sorry to hear that you are getting the error "Unable to connect with your Blomp account. Please try again later." :(

Thank you for sending a screenshot of the error! Our tech team is investigating the issue and I will let you know that it's fixed.

Have a good day.

Kind Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

jthill
Posts: 5
Joined: Tue Jul 04, 2023 5:18 pm

Re: Unable to connect with your Blomp account. Please try again later.

Post by jthill » Wed Mar 13, 2024 11:44 pm

This happened to me, too.

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Unable to connect with your Blomp account. Please try again later.

Post by BlompSupport » Thu Mar 14, 2024 6:12 am

Hello jthill,
This happened to me, too.
We're sorry to hear that you're still encountering the same error.

Are you still experiencing the issue, or has it been resolved?

If you're still having trouble logging in, please let us know, and our team will promptly check your account.

Thank you.

Kind Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

jthill
Posts: 5
Joined: Tue Jul 04, 2023 5:18 pm

Re: Unable to connect with your Blomp account. Please try again later.

Post by jthill » Thu Mar 14, 2024 5:34 pm

I am still experiencing this issue. I sent an invite to one of my friends. The email was confirmed and the invitation was accepted. I received an email that my friend joined Blomp but he has been unable to log into his account. Do you want me to attach a screenshot of my friend’s email confirmation and my invite verification?

I was supposed to be rewarded for my hard work with 20GB but my account has not been updated. My friend’s email is:

loveunderourwingsmusic@gmail.com - NOT VERIFIED X

This should be changed to VERIFIED and my storage capacity should be increased to 100GB. Please advise. Thanks.

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Unable to connect with your Blomp account. Please try again later.

Post by BlompSupport » Fri Mar 15, 2024 5:47 am

Hey there jthill,

We're really sorry to hear that you're having some trouble with your invite and the free storage that comes with it. :(
But don't worry, we're here to assist you every step of the way.

Can you please send us a screenshot of your friend’s email confirmation and my invite verification in DM?

Our team is already on it, looking into your account. I'll keep you posted if we need any further information.

Kind Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

jthill
Posts: 5
Joined: Tue Jul 04, 2023 5:18 pm

Re: Unable to connect with your Blomp account. Please try again later.

Post by jthill » Fri Mar 15, 2024 1:18 pm

Done! I just sent my friend’s email confirmation and my invite verification. Let me know if you didn't receive it. Thanks.

jthill
Posts: 5
Joined: Tue Jul 04, 2023 5:18 pm

Re: Unable to connect with your Blomp account. Please try again later.

Post by jthill » Sat Mar 16, 2024 8:56 am

My friend receives the following error message when attempting to login to his Blomp account:

"User with Email does not exist. Please register and try again."
Attachments
Blomp Email Confirmation.jpg

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Unable to connect with your Blomp account. Please try again later.

Post by BlompSupport » Mon Mar 18, 2024 6:49 am

Hello Blomper,

How is your day going?

We have received your screenshot. Thank you very much!

Kindly check your DM we have replied to you there.

Thank you.

Kind Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 782
Joined: Wed Feb 13, 2019 4:20 pm

Re: Unable to connect with your Blomp account. Please try again later.

Post by BlompSupport » Tue Mar 26, 2024 5:33 am

Hello philistin,

How is your day going? :)

Regarding your login problem, we've conducted tests, and everything is functioning properly now. You should be able to access your account without any trouble.

Please attempt to log in and confirm if you can access your Blomp account with username "philistin."

Thank you for your patience and cooperation.

Best Regards,
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

Post Reply