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what happened to my account?

Posted: Sun Oct 08, 2023 11:55 am
by liubang
i just logged in today to figure out my account is totally bugged
all i'm getting is this in the dashboard
Annotation 2023-10-08 185313.png
i hope this issue could be solved , because i have alot of work on this account , and i don't understand what's going on

i hope i get any answer soon because i'm worried about what was on the account

Re: what happened to my account?

Posted: Mon Oct 09, 2023 6:22 am
by BlompSupport
Hello Blomper,

We sincerely apologize for any inconvenience you're experiencing. Rest assured, our dedicated team is actively working to resolve this issue as swiftly as possible. We'll keep you updated and notify you as soon as it's fixed.

Thank you for your patience.

Warm regards,

Re: what happened to my account?

Posted: Tue Oct 10, 2023 9:34 am
by BlompSupport
Hello Blomper,

I just checked your account and I am seeing all of your files. Let us know if I am missing anything -
4 files.
2 folders (1 containing 4 entries and the other containing 56 entries)

You have used 5.52 GB out of your 200 GB leaving you with 194.48 available GB. Let us know which file is missing, and it would help us if you provided us with the name of your missing file.

Thank you and have a good day.