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Service not working

Posted: Fri Aug 11, 2023 6:34 pm
by redmonk
Hello!

Not working service !

Re: Service not working

Posted: Sat Aug 12, 2023 12:17 am
by redmonk
The service doesn't work, on the site as soon as I create a folder the error "Server error 500" comes out, all my uploaded files are no longer visible! :!: :!:

Re: Service not working

Posted: Sat Aug 12, 2023 12:21 am
by redmonk
I paid for a 10TB service, and it won't let me upload anything! Mostly all the files I had uploaded are no longer visible.

I understand it's a Beta version, but at least the essentials must work! If I don't get any response within 8 hours, I'll have to open a paypal case.

Re: Service not working

Posted: Sat Aug 12, 2023 3:49 am
by life8607
heya buddy,

They are working on it chek my post: https://support.blomp.com/viewtopic.php ... 60858d59d5

its the same issue you have but with a lot more details, so give them some time to reply, and see if they can fix it.

Re: Service not working

Posted: Sat Aug 12, 2023 5:18 am
by redmonk
Ok thanks

Re: Service not working

Posted: Fri Aug 18, 2023 3:33 am
by BlompSupport
Hey there,

Big thanks for flagging this issue!

We're really sorry if it's been a bother. But guess what? Our awesome team is already on the case.
Just a quick favor, if the issue sticks around or you notice anything else funky, could you give us a heads-up?
Those screenshot superhero moves would be super appreciated if any gremlins pop up.

You're totally rockin' the community – thanks a bunch!

Have the best day ever! 😊🌟

Re: Service not working

Posted: Fri Aug 18, 2023 12:55 pm
by BlompSupport
Hello again, Blomper!

Your patience is much appreciated. We're thrilled to share some fantastic news with you. The error has been successfully fixed. ;)
Could you do us a favor and give it a quick check to confirm that everything is back on track? Your proactive reporting has been a big help in enhancing the user-friendliness of Blomp.

Wishing you an absolutely wonderful day!