Can't open downloaded file

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moikast
Posts: 1
Joined: Fri Oct 14, 2022 10:59 am

Can't open downloaded file

Post by moikast » Thu Oct 20, 2022 11:06 am

Hi

I'm trying to open the downloaded file from blomp using the Blomp windows app but can't my see my files.

Any suggestion?

Greetings

Moisés

BlompSupport
Posts: 359
Joined: Wed Feb 13, 2019 4:20 pm

Re: Can't open downloaded file

Post by BlompSupport » Wed Oct 26, 2022 6:39 am

Oh no :(

Well, moikast, our programmers are aware of your issue and are working on it right now.
I'll update you once they resolve the issue.

Thank you for your patience and thank you for trusting us.
Until next time.. Blomp on!
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

BlompSupport
Posts: 359
Joined: Wed Feb 13, 2019 4:20 pm

Re: Can't open downloaded file

Post by BlompSupport » Thu Oct 27, 2022 10:10 am

Hello there!

I come bearing good news... your issue is solved! There's just one more step, which is confirming that everything is working fine.

So, are you still having any issues?
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

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