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Losing extra space from invites

Posted: Fri Oct 14, 2022 1:30 pm
by oposoom
Hi,

I have a question. Will I lose the 20gb of free space I received from invites if that invite stops being active (i.e. doesn't log in monthly or deletes his account)?

Thanks in advance.

Re: Losing extra space from invites

Posted: Tue Oct 18, 2022 11:17 am
by BlompSupport
Hello there,

Yes, the moment the account you invited stops using being active, you will lose the space you gained when they joined.

Re: Losing extra space from invites

Posted: Fri Nov 25, 2022 12:15 am
by argen
Hello, I have two questions:

1) What happens to the files that you already uploaded to that additional space?
2) What is being non-active? Not logging-in for some definite time? Or just canceling the account?

(I ask this, because it is creepy, that you can lose files because one of your friends don't need to use cloud storage in a time)

Re: Losing extra space from invites

Posted: Mon Nov 28, 2022 7:03 am
by BlompSupport
Hello there blomper,

1) The files in the additional space will be deleted after a period of time if the original person (in this case, you) doesn't upgrade their account.

2)Being inactive means NOT logging in monthly.
As a free user, you need to log in to the https://dashboard.blomp.com dashboard or the https://support.blomp.comsupport area monthly to keep your account. If you don't stay active, we will send you some reminders. Your files (up to 200GB with friend referrals) will not be deleted as long as you keep your account in good standing.

Hope this answers your question.
Please let me know if you have more, I am here to help you.