Losing extra space from invites

Post Reply
oposoom
Posts: 1
Joined: Fri Oct 14, 2022 2:42 am

Losing extra space from invites

Post by oposoom » Fri Oct 14, 2022 1:30 pm

Hi,

I have a question. Will I lose the 20gb of free space I received from invites if that invite stops being active (i.e. doesn't log in monthly or deletes his account)?

Thanks in advance.

BlompSupport
Posts: 359
Joined: Wed Feb 13, 2019 4:20 pm

Re: Losing extra space from invites

Post by BlompSupport » Tue Oct 18, 2022 11:17 am

Hello there,

Yes, the moment the account you invited stops using being active, you will lose the space you gained when they joined.
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

argen
Posts: 2
Joined: Thu Nov 24, 2022 11:58 pm

Re: Losing extra space from invites

Post by argen » Fri Nov 25, 2022 12:15 am

Hello, I have two questions:

1) What happens to the files that you already uploaded to that additional space?
2) What is being non-active? Not logging-in for some definite time? Or just canceling the account?

(I ask this, because it is creepy, that you can lose files because one of your friends don't need to use cloud storage in a time)

BlompSupport
Posts: 359
Joined: Wed Feb 13, 2019 4:20 pm

Re: Losing extra space from invites

Post by BlompSupport » Mon Nov 28, 2022 7:03 am

Hello there blomper,

1) The files in the additional space will be deleted after a period of time if the original person (in this case, you) doesn't upgrade their account.

2)Being inactive means NOT logging in monthly.
As a free user, you need to log in to the https://dashboard.blomp.com dashboard or the https://support.blomp.comsupport area monthly to keep your account. If you don't stay active, we will send you some reminders. Your files (up to 200GB with friend referrals) will not be deleted as long as you keep your account in good standing.

Hope this answers your question.
Please let me know if you have more, I am here to help you.
- Blomp support

Check out our video! Trust me, you're going to blomping love it. https://www.youtube.com/watch?v=klnAFs3H3bw&t=70s

Post Reply