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Incorrect address in inviting - but it's not true! :)

Posted: Thu Jul 07, 2022 7:57 am
by pleppy
invite.PNG
Hello,

I cannot manage to invite any friends: I go in the "invite" page, fill the email address (just one) and I receive an error message: Something were wrong. Email address is not correct" (screenshot attached)

But the address is correct: the friend received my invitation and registered himself
But, as expected, I cannot see him in my invitation list that remains: 0/9

I tried with all the possibile browsers: chrome firefox, edge, brave and so on :D

Any suggestion/clue?
Thank you very much, regards

Re: Incorrect address in inviting - but it's not true! :)

Posted: Wed Jul 27, 2022 9:43 am
by BlompSupport
Hey there Blomper, are you still having this issue?

I personally tested inviting someone and it worked out just fine. We introduced new patches to Blomp, so I'm sure you no longer will have this problem. Let us know if everything works out just fine!

Re: Incorrect address in inviting - but it's not true! :)

Posted: Fri Jul 29, 2022 9:44 am
by pleppy
Hello,

unfortunately I get the same error, see screenshot :(

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Re: Incorrect address in inviting - but it's not true! :)

Posted: Mon Aug 01, 2022 6:42 am
by BlompSupport
Hello, please let the email account that you sent the link check their inbox for your invitation link because, despite the error message you are getting, the link is being sent.

Let us know if it worked!

And don't worry, we are working on fixing the error message being sent :)

Re: Incorrect address in inviting - but it's not true! :)

Posted: Mon Aug 08, 2022 5:52 am
by pleppy
Hi again Blomp support,

I'm very sorry to bother, but it still does not work for me

When I invite someone: the invite-mail is correctly sent to my friend, despite it says it's incorrect, but it's not a problem.

The problem is that the friend register himself using the invite-mail link, and logs in after the confirmation mail,

but I still see

My Invites (0/9):

And I do not get the extra storage

I wrote it in my fisrt post, hope this clarifies
Many many thanks and sorry again

Re: Incorrect address in inviting - but it's not true! :)

Posted: Tue Aug 09, 2022 10:02 am
by BlompSupport
Hmmm.. well blomper,

Can you give us the username or the email address of your friend that registered? You can even send it to us through a private message.

This way, we can test it and let you know where the problem is.