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Trying to Cancel

Posted: Tue Jan 25, 2022 7:30 pm
by 88KnH
I am trying to cancel my plan. The blomp website will only direct me to PayPal, yet the recurring charge is being billed to my card directly, not through my PayPal account. so trying to cancel through them does not do any good.

support@blomp.com gave me a ticket ID (PHI-905674) two weeks ago, and they have not replied since.

Help?

Jim

Re: Trying to Cancel

Posted: Tue Feb 01, 2022 11:32 am
by BlompSupport
Hey there Blomper!

Thanks for providing the reference number! We let you know via that ticket queue, but we'll let you know here too. We've sent your information over to our back-end guys to take care of you and we'll update as soon as possible.

-Blomp Support

Re: Trying to Cancel

Posted: Thu Feb 03, 2022 4:02 pm
by 88KnH
Thank you! I hope to hear from them soon.

Cheers,

Jim