Blomp Support Forums

debian wrote: ↑

Sun Jun 27, 2021 12:59 am

thien_an wrote: ↑

Sat Jun 26, 2021 9:57 pm

Dear Debian,

I tried to use VPN to connect to both US and Europe servers but it no help. The speed is still slow.
I think Blomp team is checking it and hope they can improve the situation.

Thank you.

I am sorry to hear that it is not working, are you sure that your ISP provides proper performance? What happens when you run speedtest, which upload speed do you get in average using different hosts close to you? I just tried Taiwan (Taipei) and Thailand (Bangkok), both work as they should, it is not Vietnam but still closer to you than the EU/US.

I think that my internet is quite good, please check the image, i have just tested it with my wireless connection

thien_an wrote: ↑

Sun Jun 27, 2021 1:31 am

I think that my internet is quite good, please check the image, i have just tested it with my wireless connection

It is fast enough. Your connection seems to be very good, then it must be on blomp, hope they can resolve it quickly or better said find out quickly what the issue is.

You mentioned that their app and over browser it is slow, with rclone over terminal/command line you can see exact transfer speed and what is going on, also blomp app's can be enabled for debugging and there you could check what happens as well as it might be usefull for support.

Hope they get it sorted quick, I had to wait over a month for a username on forum, by that be patient

thien_an wrote: ↑

Sat Jun 26, 2021 4:13 pm

Dear BlompTeam,

Here is the IP range: 169.254.230.93/16
Please help check with thanks

Regards.

This is not a valid IP. This is most likely the IP between your system and your router. Try "www.whatismyipaddress.com"

Thanks,

BlompTeam

Dear Blomp Team,

Here is my IP address, the previous IP: I copied from MS Windows IP on my PC

thien_an wrote: ↑

Mon Jun 28, 2021 3:56 am

Dear Blomp Team,

Here is my IP address, the previous IP: I copied from MS Windows IP on my PC

There is a lot of filtering on that IP, so we can't really do any head-to-head testing to see if there are any performance issues. Given that its 270ms away, it may take some time for TCP windows to open enough for the true performance of the connection to be seen. That is distance sensitive, not network pipe sensitive.

BlompTeam

hi
there is a 500 server error.
upload speed is way too slow.
how long would it take to be normal again?

Hey there fellow Blomper,

We just added some recent upgrades that makes Blomp even faster. Let us know if you are still experiencing slow upload speed.

Thank you!