why can't I get the download link of folder

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blueout
Posts: 2
Joined: Sun Jan 03, 2021 3:56 am

why can't I get the download link of folder

Post by blueout » Wed Jan 27, 2021 5:06 am

when i click the button of the download folder, it can not work, the link of download folder can not jump out.why can't I get the download link of folder? how should i do it.

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BlompTeam
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Posts: 154
Joined: Wed Nov 07, 2018 8:14 am

Re: why can't I get the download link of folder

Post by BlompTeam » Wed Jan 27, 2021 4:27 pm

blueout wrote:
Wed Jan 27, 2021 5:06 am
when i click the button of the download folder, it can not work, the link of download folder can not jump out.why can't I get the download link of folder? how should i do it.
There is a Bulk Download button at the bottom of the Web interface. You can select what folders, etc you'd like to download and you'll be emailed a link. Because the folders have to be zipped, we don't want you stuck waiting. The link is valid for 30 days.

Best,

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barreto
Posts: 5
Joined: Fri Aug 14, 2020 5:27 am

Re: why can't I get the download link of folder

Post by barreto » Fri Jan 29, 2021 4:53 pm

try it several times... never received an email with the expected link :(
will keep waiting!

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BlompTeam
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Posts: 154
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Re: why can't I get the download link of folder

Post by BlompTeam » Sat Jan 30, 2021 2:48 am

barreto wrote:
Fri Jan 29, 2021 4:53 pm
try it several times... never received an email with the expected link :(
will keep waiting!
Its a function of how much data you are trying to download. It has to be downloaded, zipped, and then re-uploaded...

Have you checked your junk mail folder?

thanks!

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