Search found 818 matches

by BlompSupport
Wed May 15, 2024 6:49 am
Forum: Technical Chat
Topic: BLOMP | Synology Hyper Backup
Replies: 9
Views: 7048

Re: BLOMP | Synology Hyper Backup

Hello Blomper,

Thank you for sending the model name of your Synology NAS device,
Please be informed that we are in communication with Synology and we will let you know as soon as we have an update on your ticket.

Thank you for your patience and cooperation.

Best Regards,
by BlompSupport
Wed May 15, 2024 6:23 am
Forum: General Chat
Topic: Account suspended
Replies: 3
Views: 458

Re: Account suspended

Hello sinkiat5497, Hi , My account has been suspended. Alert emails were sent to spam and I didn't see it. Accounts is sinsoonkiat@outlook.com and sinsoonkiat6471@outlook.com Many thanks in advance We've got fantastic news – both accounts are back in action! You can log into your Blomp accounts when...
by BlompSupport
Wed May 15, 2024 6:09 am
Forum: General Chat
Topic: My account has been suspended
Replies: 11
Views: 1877

Re: My account has been suspended

Hey there, Stefanoicecuber!

Exciting update! Your account has been successfully recovered! :)

Feel free to give it a try and log into your Blomp account whenever you're ready.
If you need your password, just let us know, and we can send it to you via DM.

Happy Blomping.

Best Regards,
by BlompSupport
Tue May 14, 2024 2:09 pm
Forum: Technical Chat
Topic: Not uploading and disappears !?!
Replies: 1
Views: 284

Re: Not uploading and disappears !?!

Hey there! 8-) Thanks for reaching out to us, and we're really sorry to hear you're having trouble uploading your files. :? No need to stress - we're here to lend a hand! Every time I select all my files of videos from my iPhone albums to upload on the blomp live app it disappears or doesn’t upload ...
by BlompSupport
Tue May 14, 2024 1:46 pm
Forum: General Chat
Topic: Account warning
Replies: 7
Views: 1196

Re: Account warning

Hello Richard,

Thank you for providing us with the screenshot of the email notification concerning the inactivity.
Kindly allow us some time to investigate the issue. I'll keep you updated. ;)

We appreciate your collaboration.

Best Regards,
by BlompSupport
Tue May 14, 2024 4:37 am
Forum: Technical Chat
Topic: Auto backup??
Replies: 3
Views: 975

Re: Auto backup??

Hello Blomper, Thank you for choosing Blomp services. About the blog thing, there seems to be a little mix-up. :? We were actually talking about how compatible we are with loads of cool free and open-source tools, as we mentioned earlier. But hey, sorry for any confusion caused, and we'll get that w...
by BlompSupport
Mon May 13, 2024 9:31 am
Forum: Technical Chat
Topic: Uploaded videos vanish
Replies: 1
Views: 795

Re: Uploaded videos vanish

Hello Blomper, We are sorry that you can not find some of your uploaded videos. Don't worry. We are here to help. Kindly respond to the following questions that will help us detect and resolve the problem. 1. Can you please provide more details of the issue? 2. Do you see any error messages? If you ...
by BlompSupport
Mon May 13, 2024 8:33 am
Forum: General Chat
Topic: Unable to connect with your Blomp account. Please try again later.
Replies: 11
Views: 4997

Re: Unable to connect with your Blomp account. Please try again later.

Hello Blomper,

We apologize for the inconvenience of being unable to access your Blomp account.

Could you kindly provide us with the email address associated with your Blomp account?


Thank you for your cooperation.

Best Regards,
by BlompSupport
Fri May 10, 2024 8:35 am
Forum: General Chat
Topic: Account warning
Replies: 7
Views: 1196

Re: Account warning

Hello Richard, How is your day going? :) Thank you for bringing to our attention the issue regarding the email notifications you've been receiving about inactivity despite being logged in automatically every day. Our technical team is currently investigating the matter. If possible, could you kindly...
by BlompSupport
Fri May 10, 2024 8:20 am
Forum: Technical Chat
Topic: Account Suspended
Replies: 6
Views: 1605

Re: Account Suspended

Hello emmanu92, Exciting update! Your account is being restored. Feel free to log in once more and inform us of your experience. Should you require your password, we're happy to send it via direct message. Please remember that to keep your account active you should log in at least once in 30 days. W...