Search found 753 matches

by BlompSupport
Tue Sep 19, 2023 2:44 pm
Forum: Technical Chat
Topic: cancelled my 250GB plan but dashboard says still on 250GB
Replies: 11
Views: 21986

Re: cancelled my 250GB plan but dashboard says still on 250GB

Hello Blomper,

Thank you for providing the screenshot.
Give us a moment to review your account and we will get back to you.

Regards,
by BlompSupport
Tue Sep 19, 2023 12:02 pm
Forum: Technical Chat
Topic: Time for verified invitation
Replies: 2
Views: 9471

Re: Time for verified invitation

Hello Blomper, We hope you're doing well! We noticed that we haven't received a response from you regarding your open ticket. Could you please take a moment to check and confirm if your invitations have been verified? If you're still experiencing any issues with certain registered emails not being v...
by BlompSupport
Tue Sep 19, 2023 4:08 am
Forum: Technical Chat
Topic: cancelled my 250GB plan but dashboard says still on 250GB
Replies: 11
Views: 21986

Re: cancelled my 250GB plan but dashboard says still on 250GB

Dear Blomper, If you've recently canceled your subscription, there won't be any charges when your current subscription period concludes. Your account will automatically transition to the basic plan without incurring any penalties. Please be aware that with the basic plan, your premium storage benefi...
by BlompSupport
Fri Sep 15, 2023 3:37 am
Forum: Technical Chat
Topic: Missing storage and error loging into to blomp app on ios
Replies: 6
Views: 13642

Re: Missing storage and error loging into to blomp app on ios

Hey Blomper, It's been a little while since we heard from you! We just wanted to check in and make sure everything's going well for you in the Blomp community. Remember, we're always here to assist you with anything you need. Don't hesitate to reach out if you have any questions or need support. Tha...
by BlompSupport
Fri Sep 15, 2023 3:36 am
Forum: Technical Chat
Topic: Files not fully loading
Replies: 3
Views: 11143

Re: Files not fully loading

Hello Blomper, We hope you're doing well! It's been a little while since we last heard from you, and we just wanted to check-in. Your presence in our Blomp community means a lot to us, and we're here and ready to assist you whenever you need. Thank you for choosing Blomp Services – we're always here...
by BlompSupport
Fri Sep 15, 2023 3:35 am
Forum: Technical Chat
Topic: blomp service down (error 500 / 503 / credentials declined / file missing
Replies: 31
Views: 80740

Re: blomp service down (error 500 / 503 / credentials declined / file missing

Hello Blomper,

We've missed hearing from you recently! Since we truly value our Blomp community, we wanted to check in and see if you still require our assistance.

Thank you for choosing Blomp Services; we're always here to lend a hand.

Wishing you a fantastic day!
by BlompSupport
Fri Sep 15, 2023 3:33 am
Forum: General Chat
Topic: Upgrade Storage
Replies: 2
Views: 4413

Re: Upgrade Storage

Hey Blomper, We hope you're doing well! It's been a little while since we last heard from you, and we wanted to check-in. Our Blomp community is important to us, and we're here and ready to assist you whenever you need it. Thank you for choosing Blomp Services. Don't hesitate to reach out if you hav...
by BlompSupport
Thu Sep 14, 2023 11:25 am
Forum: Technical Chat
Topic: cancelled my 250GB plan but dashboard says still on 250GB
Replies: 11
Views: 21986

Re: cancelled my 250GB plan but dashboard says still on 250GB

Hello Blomper, We appreciate your patience! We wanted to let you know that you've got a subscription that started on December 24, 2022, and it's set to end on December 24, 2023. That is the reason why you still can see the 250GB plan because it has not ended yet. When you decide to cancel it before ...
by BlompSupport
Wed Sep 13, 2023 11:47 am
Forum: Technical Chat
Topic: facing issues downloading files
Replies: 44
Views: 460728

Re: facing issues downloading files

Hello Blomper, We appreciate the additional information you provided. Our team has taken a close look at your account and conducted some tests. Fortunately, we didn't encounter any problems while downloading a file. However, since you've mentioned that the files aren't appearing as expected, please ...
by BlompSupport
Tue Sep 12, 2023 11:29 am
Forum: Technical Chat
Topic: facing issues downloading files
Replies: 44
Views: 460728

Re: facing issues downloading files

Dear Blomper, We greatly appreciate your prompt response in providing us with a screenshot of the issue you've encountered. We sincerely apologize for any inconvenience this matter may have caused you, and we are truly grateful for your patience as we work to resolve it. Rest assured, our dedicated ...