Search found 852 matches
- Mon May 27, 2024 10:12 am
- Forum: General Chat
- Topic: Unable to connect with your Blomp account. Please try again later.
- Replies: 13
- Views: 7709
Re: Unable to connect with your Blomp account. Please try again later.
Hello, I used the following address to register my account: mouse_by@tut.by. Hello Blomper, We wanted to inform you that upon reviewing your account, we found it was deleted due to inactivity. Your last login was on February 9th, 2024. To maintain an active account, remember to log in at least once...
- Mon May 27, 2024 9:47 am
- Forum: General Chat
- Topic: My account has been suspended
- Replies: 15
- Views: 5994
Re: My account has been suspended
Hello! My account has been suspended and I didnt saw the emails. Can you help me, please? I have two accounts: onedrivefj@gmail.com and alicesrobert409@gmail.com thank you! Hello Blomper, Hope your week is off to a great start! 😊 We apologize for any inconvenience caused by missing notifications ab...
- Mon May 27, 2024 9:18 am
- Forum: General Chat
- Topic: Account suspended
- Replies: 1
- Views: 1669
Re: Account suspended
Hi, there Blomper, Wishing you a happy start to the week! :) We apologize for any inconvenience caused by missing the notifications about your account's inactivity and subsequent suspension. :? Today, we're thrilled to share some good news: 1. We've fixed the issue causing Blomp emails to land in sp...
- Fri May 24, 2024 2:19 pm
- Forum: Technical Chat
- Topic: Blomp go not opening
- Replies: 3
- Views: 719
Re: Blomp go not opening
Maybe something running on the pc that blocks some connections? vpn? antivirus/firewall rules? Maybe isp routing issue? Or regional issue? I can see that his pc cannot reach api.blomp.com Hello Blomper, Thank you for contacting us and we are sorry that you cannot access open BlompGo. The tech team ...
- Fri May 24, 2024 6:24 am
- Forum: Technical Chat
- Topic: Account Suspended
- Replies: 1
- Views: 610
Re: Account Suspended
Hello Blomper, We're really sorry about your account getting suspended due to inactivity, and we understand how frustrating it must have been to find our notifications in your spam folder. :? But here's the good news: we've restored your account, and we've also fixed the issue with emails going to s...
- Fri May 24, 2024 5:17 am
- Forum: Technical Chat
- Topic: Blomp go not opening
- Replies: 3
- Views: 719
Re: Blomp go not opening
Helo Blomper, Happy Friday! How are you? Thank you for bringing the issue to our attention. We apologize for the inconvenience you're experiencing with BlompGo. :cry: Our technical team will promptly investigate the problem. Could you please inform us about the operating system you're using on your ...
- Thu May 23, 2024 8:27 am
- Forum: Technical Chat
- Topic: BLOMP | Synology Hyper Backup
- Replies: 11
- Views: 10327
Re: BLOMP | Synology Hyper Backup
Hello Blomper, Thank you for your patience. Please be informed that we are still working on your case. We need you to provide more information regarding your debug logs. Please generate the debug logs following the steps below and send that back as an attachment via DM if you prefer for us and Synol...
- Wed May 22, 2024 1:58 pm
- Forum: General Chat
- Topic: Account warning
- Replies: 10
- Views: 4626
Re: Account warning
Hi Richard,
Thanks for getting back to us. We're currently looking into what might have occurred.
Could you confirm if you've been receiving more notifications for inactivity since May 10, 2024?
Appreciate your help.
Best Regards,
Thanks for getting back to us. We're currently looking into what might have occurred.
Could you confirm if you've been receiving more notifications for inactivity since May 10, 2024?
Appreciate your help.
Best Regards,
- Wed May 22, 2024 6:06 am
- Forum: General Chat
- Topic: My blomp account suspended
- Replies: 1
- Views: 1483
Re: My blomp account suspended
Hello Blomper, We apologize for the inconvenience caused by the spam notifications you received. Rest assured, we have addressed the issue, and spam email notifications should no longer be a concern. Regarding your account, we've successfully restored it. Please check your DM for the login details. ...
- Tue May 21, 2024 1:25 pm
- Forum: General Chat
- Topic: 200 GB Gone, Now Only 20 GB. Why?
- Replies: 2
- Views: 1792
Re: 200 GB Gone, Now Only 20 GB. Why?
Hello Blomper, Thanks for your patience. 😊 We've identified why you lost your 200 GB storage. Currently, you are using the basic plan. You originally earned 200 GB by referring 9 friends. However, they became inactive (not logged in 30 days), causing you to lose the extra storage. Don't worry! You c...