Blomp Support Forums

Hello Blomper, You have also mentioned that you tried to upload your files via the web as well. This is what you have mentioned in the comment section. I have also previously tried using the web interface to upload the zip file but I get a zero byte filesize for the zip file and also a folder of the...

Hi again, Blomper, Good day! You should be able to upload your files again after following the troubleshooting steps below: 1. Clear your caches. Here is one way to clear them: Windows: Press Ctrl + Shift + Del. Linux: Hold down Ctrl and click the Reload button. Or, hold down Ctrl and press F5. Refr...

Dear Blomper, Happy Monday! :) We are sorry to hear that you can not connect to Blomp after restoring your Rclone configs. :? Please make sure that you are using the latest version of Blomp! Kindly update the latest version of Blomp and let us know if it works. If you're still encountering difficult...

Hello Blomper, Please be informed that currently, the only way to fast forward your Blomp videos is by using the "playback speed" button, which you can find when you click on the three dots in the bottom right corner of the Blomp player. Here is a screenshot showing where to find it: https://screenr...

Hello Blomper,

We sent you a new DM regarding your open ticket.
Please check and let us know if the issue is fixed.

Kind Regards,

Hello Blomper,

Thank you for reporting the 500 | Server Error. Please be informed that it's been fixed.

You can now log into your Blomp account without any issues.

We apologize for the inconvenience and wish you a good weekend.

Kind Regards,

Hello Blomper, How are you? :) Thank you for using Blomp services. Here are the answers to your questions. Is there any option upgrading from 10TB to 20TB? You can upgrade your account from 10TB to 50TB, 100TB, 200TB, or 250TB. These are our available packages for upgrading your account if you are o...

Hey Blomper, Hope you're having a great day! We completely understand your situation, and we're really sorry for any inconvenience caused. :( Just to let you know, we're currently working on fixing the issue you've encountered. We've identified some errors and we're in the process of resolving them,...

Hey Blomper!

Hope you're doing well!

We've taken a look at your account, but unfortunately, we couldn't locate the transaction.
Could you please send us the invoice for the payment via DM?

Thanks a bunch!

Kind Regards,

Hey Blomper, We hope you're doing well! :) We're really sorry to hear that you encountered some issues with the upgrade process. :? We truly appreciate you being a part of the Blomp community and for your enthusiasm in upgrading your account to 2TB. Rest assured, we'll look into this matter from our...