Search found 753 matches

by BlompSupport
Wed Mar 29, 2023 4:03 am
Forum: Technical Chat
Topic: Account lock
Replies: 6
Views: 7508

Re: Account lock

Hello there,

Don't worry. I am here for you!
Can you please send me a screenshot of what you are seeing exactly? I want to help you, but first, I need to see exactly what you are seeing so that I can give you guidance.

Waiting for your reply, Blomper. :)
by BlompSupport
Wed Mar 22, 2023 11:31 am
Forum: General Chat
Topic: sharing is not working
Replies: 2
Views: 4294

Re: sharing is not working

Hello there,

I am very happy to see that you no longer have this issue.
Let us know if you need any help :)
by BlompSupport
Thu Mar 16, 2023 5:55 am
Forum: Technical Chat
Topic: File Download Error
Replies: 13
Views: 31748

Re: File Download Error

Hello Mike, This issue will be resolved very soon. We have our entire team working on it, and our QA testers testing them constantly. The Blomp team is doing everything it can to make sure this issue is resolved entirely. I will update you as soon as this issue is fixed and that will be sooner than ...
by BlompSupport
Wed Mar 15, 2023 7:29 am
Forum: General Chat
Topic: BlompGo for Windows 11
Replies: 2
Views: 4208

Re: BlompGo for Windows 11

Glad to see you found out the answer, Blomper.

Let me know if you have any questions, and I am here for you :)
Until then, have a Blompy day :)
by BlompSupport
Mon Mar 13, 2023 9:48 am
Forum: General Chat
Topic: Unable to share files
Replies: 2
Views: 13405

Re: Unable to share files

Hello friend! What a lovely way to start your message :) One question before we analyze this issue further, are you hitting enter after entering the email? Let me know :) If not, let's try it again one more time, but this time, click enter after the email you are trying to share to. Let me know if t...
by BlompSupport
Mon Mar 13, 2023 9:34 am
Forum: Technical Chat
Topic: Unable to share my desig
Replies: 2
Views: 11937

Re: Unable to share my desig

Hello, Oh no. I am very sorry you are experiencing this issue. No, you do not have to upgrade your account in order to share your files. Can you please try again and let me know if you are still having this issue? However, this time, hit enter right after you enter the email you are trying to share....
by BlompSupport
Mon Mar 13, 2023 9:30 am
Forum: Technical Chat
Topic: New user- can't log in
Replies: 2
Views: 4810

Re: New user- can't log in

Hello John,

Thank you for coming back to us on this.
I will contact our programmers and let them know about your issue immediately!

Thank you for your patience and welcome to the Blomp family! :)
by BlompSupport
Fri Mar 10, 2023 1:49 pm
Forum: Technical Chat
Topic: facing issues downloading files
Replies: 44
Views: 459980

Re: facing issues downloading files

Hello dear, I know you have been waiting for a long time on this, but I promise you we are working on this. This has been our high priority from day one! We very much apologize for the delay and thank you for your patience. Please know that with your feedback, you are making Blomp better day by day!
by BlompSupport
Fri Mar 10, 2023 1:38 pm
Forum: Technical Chat
Topic: After receiving the download link. Not all files are downloaded from the cloud.
Replies: 2
Views: 4041

Re: After receiving the download link. Not all files are downloaded from the cloud.

Hello there,

Just letting you know that I have received your private message and will be staying in touch with you there.

See you there! :)
by BlompSupport
Fri Mar 10, 2023 1:36 pm
Forum: Technical Chat
Topic: Error: Server responded with 0 code
Replies: 2
Views: 12001

Re: Error: Server responded with 0 code

Hello there,

Can you please tell me if you are still having this issue? If yes, I will have our team look into it, and do not worry, I will update you along the way.

Have a nice weekend, Blomper :)