Blomp Support Forums

Hello aragolaza, Thank you for contacting us. I forwarded your issue to our programmers along with Vamcr's issue. Both are marked as a high priority, so they will be fixed as soon as possible. Thank you for your patience Blompers. Know that you are making this platform better every day with your fee...

Hello, We are on the edge of the issue being fixed. Please give us a little bit more time and I promise you this will be fixed. I know that you have been waiting for a while, but our programmers are working on this. I just re-reminded them to work on your issue faster and set your issue as high impo...

Hey there, Well, I am back and this time, I come with good news! Our programmers just reached back out to us to inform us that your issue has been fixed. it would be very helpful if you help us and let us know if you are having no problems whatsoever. Thank you for making Blomp better for everybody :)

Hello there, Oh, let's check some things first. Are your 4 referrals still using Blomp? are their accounts 100% active and verified? If not, it would be best to let them know that they have to keep their Blomp accounts active for you to have additional free storage. If they still are using Blomp, an...

Hello there! Thank you for getting back to us. It helps. Given the number of hours passed between the first and second file transfer, it is possible that the AUTH token aged out. I don’t recall what the default setting is. This is a bug in the older version of Blomplive (that is public) and somethin...

Hey there, The way receiving extra storage space by inviting a friend works is you have to make sure that your friend did use your invitation email to register for an account. Once you are 100% sure that they have registered for a Blomp account, you should receive your extra 20GB. If you are still h...

Hey there deweybaby and davidg1, I need you both to send me the names of the files and folders you have been trying to delete. You can do this through a private message in case you want to keep things private. As soon as you let me know the names, our programmers will look into the issue and I will ...

Hey there, First of all, we are always and will forever be interested in helping you :) You are one of our Blomper and that means a lot to us! Second, thank you for the explanation. Can you please provide us with your friend's username? One- I wonder why your friend was having issues logging into th...

Hello,

Okay, thanks for letting me know. I will answer your questions there.

Have a great day and see you in another chat room

Hello there, Deleting folders sometimes takes time to happen. However, since the Blomp team always want to provide the best experience for our Blompers, we are working on making this feature immediate. All I ask from you is your patience. Please know that we ARE working on this issue and your file W...