Blomp Support Forums

Hello Blomper, We hope that you had a great weekend! For your information, our team is still working on investigating the issue. You have sent us a screenshot of the subscription but we need proof of the payment. As this is a private matter we kindly ask you to check your DM and respond us there to ...

Hello Blomper, Welcome to Blomp. We are happy that you joined our community! We are sorry to hear that you have issues with the synchronization. :? Can you please answer the following questions to better understand your issue? 1. We have two Blomp apps, BlompGo and BlompLive. Which one have you inst...

Hello Blomper, We are happy that you are able to upload your large files again. 8-) Thank you for sending screenshots and all of the details regarding your upload! We appreciate it. We are working on resolving the issue that you experienced with BlompGo. Our tech team is informed that the uploaded f...

Hello Blomper,

Thank you for all the details that you provided regarding the payment and the country of residency.

Give us some time to investigate the issue. I will get back to you when I will have further information.

Thank you for using Blomp services.

Best Regards,

Hello Blomper, Please be informed that our tech team is currently working on the backend side, and you may experience a slow interface including downloading one file or picture at a time. Do not worry at all! Your data is secure, and nobody can steal any uploaded information from your account! We ar...

Hello Blomper, Thank you very much for the screenshot of your subscription and for using Blomp services! 8-) We are currently investigating the issue as we have not yet received your payment. Kindly respond to the following questions that will help us resolve the issue. 1. Can you please verify your...

Hello Blomper, :) How is your day going? We apologize that you cannot download your pictures. :( Don't worry! The team is already checking the issue. I will let you know when it's fixed so you can try to bulk download again. Thank you for choosing Blomp services and have a great day! ;) Best Regards,

Dear Blomper, Thank you for choosing Blomp services! We've reviewed your account and the transaction, but unfortunately, we haven't received the payment. Please double-check with your bank to ensure that you've been charged for the upgrade. If not, could you please attempt to upgrade your account ag...

Hello Blomper, We hope you are having a fantastic day. We apologize for the confusion. The following comment concerns the Blomp App. Always make sure that you use the latest version of Blomp. If you are using Blomp Go or Blomp Live, please ensure that you install the latest version. Regarding your e...

Hello Blomper, We apologize for the inconvenience. :? Do not worry, we are checking your account and we will let you when you will be able to log in again. Do you see any error messages? If you do, please send us a screenshot or provide more details regarding the login issue. Thank you for your coll...