Search found 753 matches

by BlompSupport
Mon Oct 09, 2023 6:22 am
Forum: General Chat
Topic: what happened to my account?
Replies: 2
Views: 11268

Re: what happened to my account?

Hello Blomper,

We sincerely apologize for any inconvenience you're experiencing. Rest assured, our dedicated team is actively working to resolve this issue as swiftly as possible. We'll keep you updated and notify you as soon as it's fixed.

Thank you for your patience.

Warm regards,
by BlompSupport
Mon Oct 09, 2023 6:08 am
Forum: Technical Chat
Topic: Login problems, files not reachable
Replies: 5
Views: 16601

Re: Login problems, files not reachable

Dear Blomper, We trust you're having an excellent Monday. :) In reference to your ticket, could you please provide us with more details? Are you still experiencing difficulties with logging in and accessing your files? Have you encountered any error messages? It would be immensely helpful if you cou...
by BlompSupport
Wed Oct 04, 2023 2:53 pm
Forum: Technical Chat
Topic: Missing storage and error loging into to blomp app on ios
Replies: 6
Views: 13730

Re: Missing storage and error loging into to blomp app on ios

Dear Blomper, Our team will be happy to assist. Please answer the following questions for further investigation: 1. Can you please be more precise and tell us what happened? You tried to log in to Blomp via the app and it worked but via the web is not working. Is that the issue? 2. Do you see any er...
by BlompSupport
Wed Oct 04, 2023 2:27 pm
Forum: Technical Chat
Topic: Blomp Go causes bug with file explorer
Replies: 9
Views: 26433

Re: Blomp Go causes bug with file explorer

Dear Blomper, Thank you for your response and for providing us with the screenshot for our thorough examination. :) Our technical team will carefully review the situation, and should we require additional details from you or once the issue has been resolved, I will be sure to keep you updated. Have ...
by BlompSupport
Wed Oct 04, 2023 4:21 am
Forum: Technical Chat
Topic: Blomp Go causes bug with file explorer
Replies: 9
Views: 26433

Re: Blomp Go causes bug with file explorer

Dear Blomper, We hope that you are doing great! In regards to your open ticket, you have two available options: 1. You can choose to wait for the upcoming patch. 2. Alternatively, you can provide us with the specific commands you are using, and our technical team will be more than happy to assist yo...
by BlompSupport
Tue Oct 03, 2023 6:50 am
Forum: General Chat
Topic: Unable to open shared files
Replies: 2
Views: 11691

Re: Unable to open shared files

Hi Blomper,

We haven't heard from you in a while, and we hope all is well!

Are you able to open shared files now?
If you need any assistance or have questions, feel free to reach out.

We're here to help!

Have a great day! 😊
by BlompSupport
Tue Oct 03, 2023 6:46 am
Forum: General Chat
Topic: icant pay via paypal
Replies: 2
Views: 9445

Re: icant pay via paypal

Hello Blomper, It's been a little while since we last heard from you, and we hope everything is going well in your world! We wanted to check in because we truly value our wonderful Blomp community. Are you still experiencing any payment issues with PayPal? If the problem persists or if you have any ...
by BlompSupport
Mon Oct 02, 2023 4:31 am
Forum: Technical Chat
Topic: File Download Error
Replies: 13
Views: 32054

Re: File Download Error

Dear Blomper,

Happy Monday! 😊

Thank you for sharing additional details regarding your issue. I want to assure you that our tech team has been notified, and I'll keep you posted as soon as it's resolved.

Wishing you a fantastic day, just like you are!

Best regards,
by BlompSupport
Mon Oct 02, 2023 4:15 am
Forum: General Chat
Topic: I invited someone !
Replies: 6
Views: 12359

Re: I invited someone !

Hello Blomper, Happy Monday! :) Thank you for letting us know that you've received the free storage. We truly value your suggestion and appreciate you bringing this to our attention. Rest assured, we will thoroughly review our Blomp app. Your contribution makes Blomp a more user-friendly space, and ...
by BlompSupport
Fri Sep 29, 2023 12:36 pm
Forum: General Chat
Topic: I invited someone !
Replies: 6
Views: 12359

Re: I invited someone !

Hey there Blomper, :)

Please provide the account name or email of your friend and we will check for you what may be the issue.

Apologize for the inconvenience and have a great weekend!

Regards,