Search found 742 matches
- Thu Apr 04, 2024 10:54 am
- Forum: Technical Chat
- Topic: I purchased 2TB montly package but it did not active.
- Replies: 6
- Views: 567
Re: I purchased 2TB montly package but it did not active.
Dear Blomper, Thank you for choosing Blomp services! We've reviewed your account and the transaction, but unfortunately, we haven't received the payment. Please double-check with your bank to ensure that you've been charged for the upgrade. If not, could you please attempt to upgrade your account ag...
- Thu Apr 04, 2024 9:22 am
- Forum: Technical Chat
- Topic: Zip Files disappear after upload
- Replies: 16
- Views: 1378
Re: Zip Files disappear after upload
Hello Blomper, We hope you are having a fantastic day. We apologize for the confusion. The following comment concerns the Blomp App. Always make sure that you use the latest version of Blomp. If you are using Blomp Go or Blomp Live, please ensure that you install the latest version. Regarding your e...
- Wed Apr 03, 2024 12:59 pm
- Forum: General Chat
- Topic: i can not signin to blomp
- Replies: 8
- Views: 970
Re: i can not signin to blomp
Hello Blomper, We apologize for the inconvenience. :? Do not worry, we are checking your account and we will let you when you will be able to log in again. Do you see any error messages? If you do, please send us a screenshot or provide more details regarding the login issue. Thank you for your coll...
- Wed Apr 03, 2024 8:18 am
- Forum: Technical Chat
- Topic: Zip Files disappear after upload
- Replies: 16
- Views: 1378
Re: Zip Files disappear after upload
Hello Blomper, You have also mentioned that you tried to upload your files via the web as well. This is what you have mentioned in the comment section. I have also previously tried using the web interface to upload the zip file but I get a zero byte filesize for the zip file and also a folder of the...
- Wed Apr 03, 2024 5:04 am
- Forum: Technical Chat
- Topic: Zip Files disappear after upload
- Replies: 16
- Views: 1378
Re: Zip Files disappear after upload
Hi again, Blomper, Good day! You should be able to upload your files again after following the troubleshooting steps below: 1. Clear your caches. Here is one way to clear them: Windows: Press Ctrl + Shift + Del. Linux: Hold down Ctrl and click the Reload button. Or, hold down Ctrl and press F5. Refr...
- Mon Apr 01, 2024 6:23 am
- Forum: Technical Chat
- Topic: Rclone Operation forbidden
- Replies: 19
- Views: 457677
Re: Rclone Operation forbidden
Dear Blomper, Happy Monday! :) We are sorry to hear that you can not connect to Blomp after restoring your Rclone configs. :? Please make sure that you are using the latest version of Blomp! Kindly update the latest version of Blomp and let us know if it works. If you're still encountering difficult...
- Fri Mar 29, 2024 11:57 am
- Forum: Technical Chat
- Topic: Can't fast forward when playing video
- Replies: 10
- Views: 936
Re: Can't fast forward when playing video
Hello Blomper, Please be informed that currently, the only way to fast forward your Blomp videos is by using the "playback speed" button, which you can find when you click on the three dots in the bottom right corner of the Blomp player. Here is a screenshot showing where to find it: https://screenr...
- Fri Mar 29, 2024 11:26 am
- Forum: Technical Chat
- Topic: Video preview not working
- Replies: 5
- Views: 512
Re: Video preview not working
Hello Blomper,
We sent you a new DM regarding your open ticket.
Please check and let us know if the issue is fixed.
Kind Regards,
We sent you a new DM regarding your open ticket.
Please check and let us know if the issue is fixed.
Kind Regards,
- Fri Mar 29, 2024 11:10 am
- Forum: Technical Chat
- Topic: 500 server error
- Replies: 1
- Views: 236
Re: 500 server error
Hello Blomper,
Thank you for reporting the 500 | Server Error. Please be informed that it's been fixed.
You can now log into your Blomp account without any issues.
We apologize for the inconvenience and wish you a good weekend.
Kind Regards,
Thank you for reporting the 500 | Server Error. Please be informed that it's been fixed.
You can now log into your Blomp account without any issues.
We apologize for the inconvenience and wish you a good weekend.
Kind Regards,
- Thu Mar 28, 2024 1:38 pm
- Forum: General Chat
- Topic: Upgrading to 20TB?
- Replies: 1
- Views: 276
Re: Upgrading to 20TB?
Hello Blomper, How are you? :) Thank you for using Blomp services. Here are the answers to your questions. Is there any option upgrading from 10TB to 20TB? You can upgrade your account from 10TB to 50TB, 100TB, 200TB, or 250TB. These are our available packages for upgrading your account if you are o...