Search found 234 matches

by BlompSupport
Wed Apr 07, 2021 5:42 am
Forum: General Chat
Topic: Prenumerata.
Replies: 1
Views: 657

Re: Prenumerata.

Hello,

It looks like there was an issue with your order, where the system charged you for 3months on Feb21, and again for 1 month the day after. I have credited your account with 120 days of 250GB plan. Sorry for the inconvenience!

Thanks,
BlompSupport
by BlompSupport
Wed Apr 07, 2021 5:30 am
Forum: General Chat
Topic: Blomp app
Replies: 5
Views: 1279

Re: Blomp app

Hello,

On mobile you must save the file, downloading only caches it.

Thanks,
BlompSupport
by BlompSupport
Fri Apr 02, 2021 10:19 pm
Forum: Technical Chat
Topic: Download Failing at 99%
Replies: 1
Views: 746

Re: Download Failing at 99%

Hello,

Sounds like a problem on our side, I'll have the technical team look at it.

Thanks,
BlompSupport
by BlompSupport
Fri Apr 02, 2021 12:36 am
Forum: Technical Chat
Topic: UPLOADING SYSTEM IS NOT WORKING
Replies: 1
Views: 581

Re: UPLOADING SYSTEM IS NOT WORKING

Hello, We are unable to replicate the uploads issue which you are describing. Please let us know what web browser you are using. Please clear your cache and cookies for Blomp sites and let us know if the issues persist. When uploading an unzipped folder you can select multiple items from that folder...
by BlompSupport
Thu Apr 01, 2021 6:34 am
Forum: Technical Chat
Topic: Suggestions to Blomp
Replies: 2
Views: 656

Re: Suggestions to Blomp

Hello,

Cache houses all of the files you have opened but have not saved in another directory.

Thanks,
BlompSupport
by BlompSupport
Wed Mar 31, 2021 1:55 am
Forum: General Chat
Topic: BlompLive for Mac can't install
Replies: 3
Views: 812

Re: BlompLive for Mac can't install

Hello,

To install from a non-macstore source, you can go to system preferences > security & privacy. From here at the bottom select allow installation.

Thanks,
BlompSupport
by BlompSupport
Sun Mar 07, 2021 8:52 am
Forum: Technical Chat
Topic: Regarding the referral program...
Replies: 1
Views: 625

Re: Regarding the referral program...

Hello,

Link sharing sign ups is not a feature at this time.

Thanks,
BlompSupport
by BlompSupport
Wed Mar 03, 2021 11:11 am
Forum: Technical Chat
Topic: Unable to login to Blomp folder
Replies: 1
Views: 567

Re: Unable to login to Blomp folder

Hello,

Was the remote connection folder immediately inaccessible, or only after reboot? Please let us know what operating system you are on.

Thanks,
BlompSupport
by BlompSupport
Sun Feb 28, 2021 8:55 am
Forum: General Chat
Topic: Can't download the Windows app.
Replies: 1
Views: 740

Re: Can't download the Windows app.

Hello,

This should be resolved.

Thanks,
BlompSupport
by BlompSupport
Wed Feb 24, 2021 7:18 am
Forum: Technical Chat
Topic: Upload
Replies: 3
Views: 851

Re: Upload

Hello, It sounds like you're using our webUI. The online webUI supports nested file uploading, if you already have the files in a nested format. If you're having issues making nested directories in Blomp, you can try building your file hierarchy in your desktop OS, and then uploading the entire fold...