Search found 234 matches

by BlompSupport
Wed Oct 06, 2021 10:38 am
Forum: General Chat
Topic: How long will the files last on free storage ?
Replies: 1
Views: 1720

Re: How long will the files last on free storage ?

Good morning!

On the free/basic plan, all files are stored for up to up to 30 days, and refreshes each time you log in.

SO please be sure to log in at least once every 30 days to keep your files on Blomp! [you can also upgrade to a higher plan if you'd like]

-Blomp Support
by BlompSupport
Thu Jul 29, 2021 4:09 am
Forum: Technical Chat
Topic: Unable to upload :(
Replies: 3
Views: 606

Re: Unable to upload :(

Hello,

Thanks for making us aware. It looks like we are experiencing unusually high latency in our systems. We hope to have everything back to normal shortly!

Thanks,
BlompSupport
by BlompSupport
Wed Jul 21, 2021 9:25 pm
Forum: General Chat
Topic: Basic 20gb free plan
Replies: 3
Views: 2327

Re: Basic 20gb free plan

Hello, We offer yearly pricing on all our plans. The smallest storage plan is 250GB, which is $1 USD per month - $12 per year. Our free accounts are a trial which you can continue to extend by month logins. The free accounts are not intended for indefinite use. At this time we are not interested in ...
by BlompSupport
Wed Jul 21, 2021 2:06 am
Forum: General Chat
Topic: Basic 20gb free plan
Replies: 3
Views: 2327

Re: Basic 20gb free plan

Hello,

Sorry, because of power requirements we cannot offer this type of one time payments at our scale.

Thanks,
BlompSupport
by BlompSupport
Fri Jul 09, 2021 8:02 pm
Forum: General Chat
Topic: Account Closure does not work - please close following accounts
Replies: 1
Views: 477

Re: Account Closure does not work - please close following accounts

Hello,

Your test accounts have been removed.

Thanks,
BlompSupport
by BlompSupport
Fri Jul 09, 2021 7:24 pm
Forum: General Chat
Topic: ⚠️⚠️⚠️ WARNING ⚠️⚠️⚠️ - Blomp Support deletes support request, do not purchase their plans, they do not deliver
Replies: 2
Views: 606

Re: ⚠️⚠️⚠️ WARNING ⚠️⚠️⚠️ - Blomp Support deletes support request, do not purchase their plans, they do not deliver

Hello,

Sorry you are finding that your forum experience is not excellent. I will follow up with you via personal message.

Thanks,
BlompSupport
by BlompSupport
Fri Jul 09, 2021 7:20 pm
Forum: General Chat
Topic: Bugs - If one has paid plan and invites another person, plan turns to Basic
Replies: 5
Views: 907

Re: Bugs - If one has paid plan and invites another person, plan turns to Basic

Hello, This issue has been resolved as of last week when checking in with the developer. Apologies for the late response. We could use more support employees but at this time we are working with limited staff. We will continue to support you and the rest of our customer base as necessary. Thanks, Bl...
by BlompSupport
Thu Jul 08, 2021 7:56 pm
Forum: General Chat
Topic: Bugs - If one has paid plan and invites another person, plan turns to Basic
Replies: 5
Views: 907

Re: Bugs - If one has paid plan and invites another person, plan turns to Basic

Hello,

I confirmed this bug and have replayed my findings to our payment developer.

Thanks,
BlompSupport
by BlompSupport
Thu Jul 08, 2021 7:41 pm
Forum: General Chat
Topic: Affiliate Sign up
Replies: 1
Views: 425

Re: Affiliate Sign up

Hello,

By affiliate I assume you mean an invited user?
Invite links should have the following string https://dashboard.blomp.com/register/invitation/xxxxx
Is this what you are referring to? I have checked and inviting users is working.

Thanks,
BlompSupport
by BlompSupport
Thu Jul 08, 2021 7:29 pm
Forum: Technical Chat
Topic: 404?
Replies: 13
Views: 1779

Re: 404?

Hello,

Is this still an issue?

Thanks,
BlompSupport