Search found 752 matches
- Thu Apr 11, 2024 7:25 am
- Forum: Technical Chat
- Topic: Can't fast forward when playing video
- Replies: 10
- Views: 1731
Re: Can't fast forward when playing video
Hello decynih, We hope that you are having a fantastic day! We reviewed your account and successfully tested playing one of your videos. No issues were detected, and the downloading feature is also operational. To ensure smooth operation, please take note of the following: 1. Ensure you have a stabl...
- Wed Apr 10, 2024 12:16 pm
- Forum: Technical Chat
- Topic: Video preview not working
- Replies: 5
- Views: 1025
Re: Video preview not working
Hello Blomper,
I hope you are doing well. As I mentioned in DM we are still working on resolving the issue.
Kindly let us know which type of video player you have set up to use for your Chrome and Firefox browsers.
Thank you.
Kind Regards,
I hope you are doing well. As I mentioned in DM we are still working on resolving the issue.
Kindly let us know which type of video player you have set up to use for your Chrome and Firefox browsers.
Thank you.
Kind Regards,
- Wed Apr 10, 2024 4:21 am
- Forum: General Chat
- Topic: cant download myfiles
- Replies: 4
- Views: 791
Re: cant download myfiles
Hello Blomper, We have good news for you. The downloading issue is fixed ! :) Before trying to download your files again please do the following: 1. Kindly clear your caches as shown in the screenshot below. Please select the 3d option. https://screenrec.com/share/kmtZgE9UyN 2. Refresh the web page ...
- Mon Apr 08, 2024 1:19 pm
- Forum: Technical Chat
- Topic: I purchased 2TB montly package but it did not active.
- Replies: 6
- Views: 782
Re: I purchased 2TB montly package but it did not active.
Hello Blomper, We hope that you had a great weekend! For your information, our team is still working on investigating the issue. You have sent us a screenshot of the subscription but we need proof of the payment. As this is a private matter we kindly ask you to check your DM and respond us there to ...
- Mon Apr 08, 2024 8:24 am
- Forum: Technical Chat
- Topic: BlompInstall-0.9.13 Not Auto Synching
- Replies: 1
- Views: 424
Re: BlompInstall-0.9.13 Not Auto Synching
Hello Blomper, Welcome to Blomp. We are happy that you joined our community! We are sorry to hear that you have issues with the synchronization. :? Can you please answer the following questions to better understand your issue? 1. We have two Blomp apps, BlompGo and BlompLive. Which one have you inst...
- Fri Apr 05, 2024 12:42 pm
- Forum: Technical Chat
- Topic: Zip Files disappear after upload
- Replies: 16
- Views: 1767
Re: Zip Files disappear after upload
Hello Blomper, We are happy that you are able to upload your large files again. 8-) Thank you for sending screenshots and all of the details regarding your upload! We appreciate it. We are working on resolving the issue that you experienced with BlompGo. Our tech team is informed that the uploaded f...
- Fri Apr 05, 2024 11:56 am
- Forum: Technical Chat
- Topic: I purchased 2TB montly package but it did not active.
- Replies: 6
- Views: 782
Re: I purchased 2TB montly package but it did not active.
Hello Blomper,
Thank you for all the details that you provided regarding the payment and the country of residency.
Give us some time to investigate the issue. I will get back to you when I will have further information.
Thank you for using Blomp services.
Best Regards,
Thank you for all the details that you provided regarding the payment and the country of residency.
Give us some time to investigate the issue. I will get back to you when I will have further information.
Thank you for using Blomp services.
Best Regards,
- Fri Apr 05, 2024 11:12 am
- Forum: General Chat
- Topic: cant download myfiles
- Replies: 4
- Views: 791
Re: cant download myfiles
Hello Blomper, Please be informed that our tech team is currently working on the backend side, and you may experience a slow interface including downloading one file or picture at a time. Do not worry at all! Your data is secure, and nobody can steal any uploaded information from your account! We ar...
- Fri Apr 05, 2024 5:36 am
- Forum: Technical Chat
- Topic: I purchased 2TB montly package but it did not active.
- Replies: 6
- Views: 782
Re: I purchased 2TB montly package but it did not active.
Hello Blomper, Thank you very much for the screenshot of your subscription and for using Blomp services! 8-) We are currently investigating the issue as we have not yet received your payment. Kindly respond to the following questions that will help us resolve the issue. 1. Can you please verify your...
- Fri Apr 05, 2024 4:11 am
- Forum: General Chat
- Topic: cant download myfiles
- Replies: 4
- Views: 791
Re: cant download myfiles
Hello Blomper, :) How is your day going? We apologize that you cannot download your pictures. :( Don't worry! The team is already checking the issue. I will let you know when it's fixed so you can try to bulk download again. Thank you for choosing Blomp services and have a great day! ;) Best Regards,