Search found 833 matches

by BlompSupport
Thu Jul 08, 2021 7:41 pm
Forum: General Chat
Topic: Affiliate Sign up
Replies: 1
Views: 5277

Re: Affiliate Sign up

Hello,

By affiliate I assume you mean an invited user?
Invite links should have the following string https://dashboard.blomp.com/register/invitation/xxxxx
Is this what you are referring to? I have checked and inviting users is working.

Thanks,
BlompSupport
by BlompSupport
Thu Jul 08, 2021 7:29 pm
Forum: Technical Chat
Topic: 404?
Replies: 14
Views: 50687

Re: 404?

Hello,

Is this still an issue?

Thanks,
BlompSupport
by BlompSupport
Thu Jul 08, 2021 7:24 pm
Forum: Technical Chat
Topic: Drive Permission
Replies: 3
Views: 5598

Re: Drive Permission

Hello,

No, your storage space may only be administered by yourself. Others are allowed to open a free account, and can share the files with you via share button on dashboard.blomp.com.

Thanks,
BlompSupport
by BlompSupport
Thu Jul 08, 2021 7:20 pm
Forum: Technical Chat
Topic: Extremely sporadic, wildly varying, sometimes 0 KB/s transfer speeds.
Replies: 4
Views: 7506

Re: Extremely sporadic, wildly varying, sometimes 0 KB/s transfer speeds.

Hello,

Are you still seeing low transfer speeds?

Thanks,
BlompSupport
by BlompSupport
Wed May 26, 2021 11:23 pm
Forum: Technical Chat
Topic: Saving file on Blomp Live
Replies: 1
Views: 2477

Re: Saving file on Blomp Live

Hello, To download the file into cache (required step), select the file by tapping, (this will put a checkmark next to it), then click the download icon in the bottom right. This icon looks like a cloud with a down arrow imposed over it. To save a file, select the file to enter preview, then select ...
by BlompSupport
Wed May 26, 2021 10:58 pm
Forum: Technical Chat
Topic: No forum username and no support despite purchasing two different plans
Replies: 4
Views: 2599

Re: No forum username and no support despite purchasing two different plans

Hello, Thank you for you extensive write up. Sorry that you've not received your forum names on your other accounts. We replied to your tickets but they may be hitting your spam box or not being received. Please mail us again from a non-forum name account, and include in that email the name you woul...
by BlompSupport
Wed May 19, 2021 8:41 pm
Forum: General Chat
Topic: Upload/Download/File limits
Replies: 1
Views: 3435

Re: Upload/Download/File limits

Hello,

The upload and download speed limit for all users is 10Gb/s - effectively unlimited. There's no maximum file number, or size, so long as you are under your storage quota.

Thanks,
BlompSupport
by BlompSupport
Thu May 13, 2021 6:47 am
Forum: Technical Chat
Topic: 404?
Replies: 14
Views: 50687

Re: 404?

Hello,

Did you happen to be uploading between the hours of 12AM and 12:30AM EST? We had a momentary issue with our load handling server and I'm wondering if this might be part of the issue.

Thanks,
BlompSupport
by BlompSupport
Thu May 13, 2021 6:41 am
Forum: Technical Chat
Topic: My Files
Replies: 1
Views: 2280

Re: My Files

Hello,

To change folders in the online dashboard, select the portion of the directory that you would like to go back to, located above the contents of the directory you are viewing. Look for the "home" button.

Thanks,
BlompSupport
by BlompSupport
Fri May 07, 2021 11:54 pm
Forum: Technical Chat
Topic: Can i share my files to others
Replies: 1
Views: 2305

Re: Can i share my files to others

Hello,

At this time you cannot share files with Blomp.

Thanks,
BlompSupport