Search found 240 matches

by BlompSupport
Wed Apr 21, 2021 5:43 pm
Forum: Technical Chat
Topic: Still Struggling with file transfers
Replies: 12
Views: 2013

Re: Still Struggling with file transfers

Thought I'd make a new topic for this issue. I've got BlompGo installed on my computer at work. I work at a University so our internet is very fast and reliable. Over the last 5 months I've installed a variety of BlompGo version with varying degrees of success but none of it has ever been reliable ...
by BlompSupport
Wed Apr 21, 2021 5:42 pm
Forum: General Chat
Topic: 503 Service Unavailable
Replies: 3
Views: 804

Re: 503 Service Unavailable

can you please help? also tryied with my mobile (ios) and with a different internet connection, got the same message. KR We were experiencing a pretty dramatic growth spurt and some of our servers were busying out to our load balancers. We've added a number of servers in the last 24 hours, we belie...
by BlompSupport
Wed Apr 21, 2021 3:37 am
Forum: Technical Chat
Topic: My Blomp Account 250GB has disappeared
Replies: 1
Views: 410

Re: My Blomp Account 250GB has disappeared

Hello,

We are currently experiencing unplanned technical issues. Your account isn't gone, don't worry. We don't have an ETA for uptime again at the moment. Thank you for your patience.

BlompSupport
by BlompSupport
Sat Apr 17, 2021 2:47 am
Forum: General Chat
Topic: Uploaded files don't show up
Replies: 3
Views: 1030

Re: Uploaded files don't show up

Hello, The health of your storage area seems good. I was able to upload/download/remove a test file in that storage space. Please let us know what method you uploaded from (Mobile/BlompLive/Dashboard) and what type of file (extension) as well as size. With this information, we can try to replicate t...
by BlompSupport
Fri Apr 09, 2021 12:10 am
Forum: General Chat
Topic: Storage Capacity 0 Byte and Insufficient Storage
Replies: 1
Views: 749

Re: Storage Capacity 0 Byte and Insufficient Storage

Hello,

This is resolved.

Thanks,
BlompSupport
by BlompSupport
Wed Apr 07, 2021 7:40 pm
Forum: General Chat
Topic: Blomp app
Replies: 5
Views: 1317

Re: Blomp app

Hello,

We have much more in store for our customers as we wrap up our beta. Stay tuned! Thanks for being a Blomp customer!

Thanks,
BlompSupport
by BlompSupport
Wed Apr 07, 2021 5:42 am
Forum: General Chat
Topic: Prenumerata.
Replies: 1
Views: 673

Re: Prenumerata.

Hello,

It looks like there was an issue with your order, where the system charged you for 3months on Feb21, and again for 1 month the day after. I have credited your account with 120 days of 250GB plan. Sorry for the inconvenience!

Thanks,
BlompSupport
by BlompSupport
Wed Apr 07, 2021 5:30 am
Forum: General Chat
Topic: Blomp app
Replies: 5
Views: 1317

Re: Blomp app

Hello,

On mobile you must save the file, downloading only caches it.

Thanks,
BlompSupport
by BlompSupport
Fri Apr 02, 2021 10:19 pm
Forum: Technical Chat
Topic: Download Failing at 99%
Replies: 1
Views: 771

Re: Download Failing at 99%

Hello,

Sounds like a problem on our side, I'll have the technical team look at it.

Thanks,
BlompSupport
by BlompSupport
Fri Apr 02, 2021 12:36 am
Forum: Technical Chat
Topic: UPLOADING SYSTEM IS NOT WORKING
Replies: 1
Views: 615

Re: UPLOADING SYSTEM IS NOT WORKING

Hello, We are unable to replicate the uploads issue which you are describing. Please let us know what web browser you are using. Please clear your cache and cookies for Blomp sites and let us know if the issues persist. When uploading an unzipped folder you can select multiple items from that folder...