Search found 234 matches

by BlompSupport
Thu Jul 08, 2021 7:24 pm
Forum: Technical Chat
Topic: Drive Permission
Replies: 2
Views: 444

Re: Drive Permission

Hello,

No, your storage space may only be administered by yourself. Others are allowed to open a free account, and can share the files with you via share button on dashboard.blomp.com.

Thanks,
BlompSupport
by BlompSupport
Thu Jul 08, 2021 7:20 pm
Forum: Technical Chat
Topic: Extremely sporadic, wildly varying, sometimes 0 KB/s transfer speeds.
Replies: 3
Views: 631

Re: Extremely sporadic, wildly varying, sometimes 0 KB/s transfer speeds.

Hello,

Are you still seeing low transfer speeds?

Thanks,
BlompSupport
by BlompSupport
Thu Jun 10, 2021 12:59 am
Forum: Technical Chat
Topic: File size limit
Replies: 37
Views: 2792

Re: File size limit

Could you clarify what you mean by sync here? Also, I'm getting the following error message: 2021/06/09 20:07:22 ERROR : Chunked 'blomp-chunker:': Statfs failed: container listing failed: Operation forbidden Here is the command I used. u@ns523140:~$ sudo rclone --config /root/.config/rclone/rclone....
by BlompSupport
Wed May 26, 2021 11:27 pm
Forum: Technical Chat
Topic: Broken Time stamps..
Replies: 3
Views: 649

Re: Broken Time stamps..

Hello,

It looks like the timestamp is based on when you initiate a session, and not when the file itself was uploaded. I will send this over to the technical team, no ETA on fix at this time.

Thanks,
BlompSupport
by BlompSupport
Wed May 26, 2021 11:23 pm
Forum: Technical Chat
Topic: Saving file on Blomp Live
Replies: 1
Views: 431

Re: Saving file on Blomp Live

Hello, To download the file into cache (required step), select the file by tapping, (this will put a checkmark next to it), then click the download icon in the bottom right. This icon looks like a cloud with a down arrow imposed over it. To save a file, select the file to enter preview, then select ...
by BlompSupport
Wed May 26, 2021 10:58 pm
Forum: Technical Chat
Topic: No forum username and no support despite purchasing two different plans
Replies: 4
Views: 560

Re: No forum username and no support despite purchasing two different plans

Hello, Thank you for you extensive write up. Sorry that you've not received your forum names on your other accounts. We replied to your tickets but they may be hitting your spam box or not being received. Please mail us again from a non-forum name account, and include in that email the name you woul...
by BlompSupport
Wed May 19, 2021 8:41 pm
Forum: General Chat
Topic: Upload/Download/File limits
Replies: 1
Views: 450

Re: Upload/Download/File limits

Hello,

The upload and download speed limit for all users is 10Gb/s - effectively unlimited. There's no maximum file number, or size, so long as you are under your storage quota.

Thanks,
BlompSupport
by BlompSupport
Wed May 19, 2021 5:56 am
Forum: Technical Chat
Topic: Windows 10 app
Replies: 3
Views: 745

Re: Windows 10 app

Hello,

Are you unable to log in with BlompLive or BlompGo? The webUI dashboard allows for uploads and downloads. It has some other features as well, like folder creation and copy, cut paste. There's no media preview available from the webUI, however.

Thanks,
BlompSupport
by BlompSupport
Wed May 19, 2021 5:51 am
Forum: Technical Chat
Topic: File Preview
Replies: 7
Views: 1019

Re: File Preview

Hello,

BlompLive for Android supports media preview for pictures and video. None of our products allow for file preview, only media. BlompGo creates a remote drive link to your PC. You can download it from inside the dashboard.blomp.com home page.

Thanks,
BlompSupport
by BlompSupport
Thu May 13, 2021 6:47 am
Forum: Technical Chat
Topic: 404?
Replies: 13
Views: 1779

Re: 404?

Hello,

Did you happen to be uploading between the hours of 12AM and 12:30AM EST? We had a momentary issue with our load handling server and I'm wondering if this might be part of the issue.

Thanks,
BlompSupport