Search found 32 matches

by richard63
Mon Jan 08, 2024 8:34 am
Forum: Technical Chat
Topic: Can't login via Blomp go app for 2 days
Replies: 3
Views: 89283

Re: Can't login via Blomp go app for 2 days

Hello dear support.

Happy New Year to you too.

You can tell your team it's fine.
Since yesterday I was able to login again, so it only happened 2 days. And then the issue resolved itself.

Thanks!

Greetings, Richard.
by richard63
Sat Jan 06, 2024 8:21 am
Forum: Technical Chat
Topic: Can't login via Blomp go app for 2 days
Replies: 3
Views: 89283

Can't login via Blomp go app for 2 days

For 2 days now I can't login via the app anymore.

It says "Failed to sign in to Blomp, please try again".
Password is correct, it normally automatically logs in every day.

I don't have issues login in to the dashboard via the browser. Only the app.
by richard63
Fri Jan 05, 2024 10:17 am
Forum: Technical Chat
Topic: Unjustified mail about not logging in
Replies: 6
Views: 50759

Re: Unjustified mail about not logging in

Hello there support.

Thank you very much for the quick solution.
Have a good one!

Cheers!
by richard63
Thu Jan 04, 2024 12:28 pm
Forum: Technical Chat
Topic: Unjustified mail about not logging in
Replies: 6
Views: 50759

Re: Unjustified mail about not logging in

Hello dear support.

Thank you very much and a happy New Year to you too!
by richard63
Thu Jan 04, 2024 10:02 am
Forum: Technical Chat
Topic: Unjustified mail about not logging in
Replies: 6
Views: 50759

Re: Unjustified mail about not logging in

Hello.

Sorry to bump this topic, but today I got another mail saying I need to login.
However I login automatically with the app every day.

So maybe you can fix this again?
by richard63
Wed Oct 11, 2023 4:10 pm
Forum: Technical Chat
Topic: Blomp Go causes bug with file explorer
Replies: 9
Views: 32668

Re: Blomp Go causes bug with file explorer

Dear Blomp support. I thought it would give notice of updates or update automatically. So I removed the old version and downloaded new version as you suggested. Then I installed this and encountered an error notice, only for a very short time, but I could see it read that installtion could not be fi...
by richard63
Mon Oct 09, 2023 10:17 am
Forum: Technical Chat
Topic: Login problems, files not reachable
Replies: 5
Views: 20891

Re: Login problems, files not reachable

Dear support.

Thank you very much. As I suspected it was a temporary problem.
All is fine now again.
by richard63
Sun Oct 08, 2023 1:53 pm
Forum: Technical Chat
Topic: Login problems, files not reachable
Replies: 5
Views: 20891

Re: Login problems, files not reachable

I don't think anything is lost, probably just lost the connection to the fileserver.
This also happened somewere another time earlier this year, nothing lost, only connection so I don't worry. ;)
by richard63
Sun Oct 08, 2023 9:22 am
Forum: Technical Chat
Topic: Login problems, files not reachable
Replies: 5
Views: 20891

Login problems, files not reachable

Dear Blompsupport. You might already know, but it's not possible to login via the Blomp app at the moment. I can login via the website, but when I click "Files" then the waiting circle keeps turning so they are not reachable. Probably this issue is related and is most likely a temporary is...
by richard63
Wed Oct 04, 2023 8:25 am
Forum: Technical Chat
Topic: Blomp Go causes bug with file explorer
Replies: 9
Views: 32668

Re: Blomp Go causes bug with file explorer

Hello there. I can do both. 1.) I will wait for the upcoming patch, no problem here. 2.) I already gave you the specifiek commands in my initial post: But when I selected "my computer" and typed something in the search bar, the search did not start. So just open Windows Explorer. Then on t...