Search found 716 matches

by BlompSupport
Mon Oct 21, 2024 5:37 am
Forum: General Chat
Topic: My account has been suspended
Replies: 23
Views: 41683

Re: My account has been suspended

Like i just wanna activate my account and I can't even do that. How hard is it just to pay 5 dollars. Can I have some help. You guys have so many posts needing help including mine. Can you guys somehow find a way for me to pay this fee. Been waiting for 2 weeks Hey Hypemike, We are sorry for the in...
by BlompSupport
Mon Oct 21, 2024 4:43 am
Forum: General Chat
Topic: 500/ 503 Server Error
Replies: 13
Views: 1827

Re: 500/ 503 Server Error

bobetty wrote:
Wed Oct 09, 2024 10:07 pm
But will my files still be there once the payment issue is resolved with Paypal?
Hi bobetty,

We sent you a DM. Kindly check. :)

Best Regards,
by BlompSupport
Mon Oct 21, 2024 4:40 am
Forum: Technical Chat
Topic: paypal canceled, impossible to re-subscribe
Replies: 23
Views: 3665

Re: paypal canceled, impossible to re-subscribe

abat74 wrote:
Mon Oct 14, 2024 12:40 pm
I have the same issue. The monthly payment failed and I am unable to pay using PayPal. My PayPal account is fine. I’ve been reverted from the 10TB Plan to 20GB.
Hi abat74,

Kindly check your DM.

Regards,
by BlompSupport
Fri Oct 18, 2024 4:37 pm
Forum: Technical Chat
Topic: paypal canceled, impossible to re-subscribe
Replies: 23
Views: 3665

Re: paypal canceled, impossible to re-subscribe

Hey yannbauduin, please check your DM.
by BlompSupport
Fri Oct 18, 2024 6:54 am
Forum: General Chat
Topic: 500 server error
Replies: 2
Views: 523

Re: 500 server error

We cannot login to our account, we keep receiving the following 500 Server Error message. Is there current server issues? The urL issue resides here: https://dashboard.blomp.com/authorize This has been happening for a few days now. Any update or resolve is welcomed. Thank you. Hey Blomper, Thank yo...
by BlompSupport
Fri Oct 18, 2024 6:41 am
Forum: General Chat
Topic: Reactivation
Replies: 4
Views: 673

Re: Reactivation

I would like to reactivate my suspended account. The thing is evertime I go to checkout it keeps saying that PayPal is having a error. I have the 5 dollars ready for the fee. If I can please maybe get a link or something to reactivate my account unless this is just a system error currently being fi...
by BlompSupport
Thu Oct 17, 2024 5:36 am
Forum: Technical Chat
Topic: All uploaded files are deleted
Replies: 2
Views: 530

Re: All uploaded files are deleted

Hi eacademylk, I just had one of our developers look into your account, and it looks like your e-books were not properly added. Are you sure your internet connection was stable the day and time you were adding your E-books? No other customer had a similar issue, which is why this is an isolated issu...
by BlompSupport
Tue Oct 15, 2024 10:22 am
Forum: Technical Chat
Topic: blomp.log size (>50gb...)
Replies: 4
Views: 1038

Re: blomp.log size (>50gb...)

Hello, With blomp go under Windows, the “blomp.log” file grows to over 50Gb every two days. I have to kill the rclone.exe process regularly to delete it... Is there any way to disable this log file or limit its size? Thanks Hi yannbauduin, The "blomp.log" file grows when Rclone is activel...
by BlompSupport
Tue Oct 15, 2024 8:10 am
Forum: Technical Chat
Topic: Windows App Login Fail
Replies: 11
Views: 4197

Re: Windows App Login Fail

Hello jftrochez, We tested your credentials and we could log in without issues. https://ibb.co/F6y1xsD Thank you for your follow-up. This is the message that appears when I attempt to login. My credentials are not being accepted by the app. I have already tried a password reset as well, and was stil...
by BlompSupport
Tue Oct 15, 2024 6:38 am
Forum: General Chat
Topic: My account has been suspended
Replies: 23
Views: 41683

Re: My account has been suspended

aleacimfhhhhh wrote:
Sat Oct 12, 2024 12:30 am
Hello blomp,
I have twelve accounts that I was using since the beginning of the year. Last month was hectic and I forgot to login.
thank you!
Hi aleacimfhhhhh,

We sent you all the information on how to restore your 12 accounts in DM. Kindly check.

Best Regards,