Hi there, Thank you for reaching out. We completely understand how concerning this situation must be, and we’re here to help. Our team of expert developers is currently looking into your concern to better understand what may have happened during the file transfer and deletion process. In the meantim...

Olá Zeca, Obrigada por entrar em contato. Um dos membros da nossa equipe de suporte acabou de lhe enviar um e-mail para que possamos ajudá-la de forma mais direta. Você pode responder a esse e-mail e anexar a gravação da tela lá. Isso vai nos ajudar bastante a entender melhor o problema e oferecer a...

Hi haytank, Thanks for reaching out and sharing those details! We're currently reviewing the installer experience to ensure it performs reliably across all systems. In the meantime, we recommend holding off on additional download attempts while we fine-tune a few things in the background. We’ll foll...

Hi Zeca, Thank you for your detailed response. We understand that Drive Z is not appearing even after installing BlompGo. To help us better investigate and resolve the issue, please follow these steps: 1. Completely uninstall BlompGo from your computer. 2. Restart your computer. 3. Record a full vid...

Olá Zeca, Obrigado pelo retorno detalhado. Entendemos que o Drive Z não está aparecendo, mesmo após a instalação do BlompGo. Para que possamos investigar melhor, por favor siga estas instruções: Desinstale completamente o BlompGo do seu computador. Reinicie o computador. Grave um vídeo completo most...

Hi Zeca, Thank you for getting back to us with your answers. To better investigate what’s going on with your BlompGo installation and Drive Z, could you please send us the following: A video or screen recording showing the issue: – First, log in to your account via the web at https://www.blomp.com –...

Hi lvanrooy, Thanks for reaching out! Yes absolutely, you can view which of your files have been shared. When you're logged in to your Blomp account, you’ll see a green icon next to any file that has already been shared. This helps you easily identify what’s been sent out. If someone else has shared...

Hi walker_tm, Thanks for reaching out, we’re happy to help! To download BlompGo, please log in to your Blomp dashboard at: https://dashboard.blomp.com/. Once you're logged in, scroll down until you see the section titled “Get Your Z: drive now!” and click on the “BlompGo Windows 10x64” button. From ...

Olá Zeca, Obrigado pela sua mensagem. Sinto muito que esteja com dificuldades para acessar seus arquivos — estou aqui para ajudá-lo! Para entendermos melhor o problema, você poderia, por gentileza, nos informar: 1. Aparece alguma mensagem de erro ao tentar acessar o drive Z? 2. Quando foi a última v...

How to Rename, Move and Share Your Files with Blomp? Tags: Rename, Move, Share Files Here is a video that demonstrates how to rename, move, and share a file on Blomp: Watch the video here If you prefer reading the steps, we have got you covered. 1. How to Rename a Folder in Blomp? Competing with th...