Search found 752 matches

by BlompSupport
Thu Jan 12, 2023 5:32 am
Forum: Technical Chat
Topic: All shared downloads fail at 2GB
Replies: 23
Views: 121289

Re: All shared downloads fail at 2GB

Hello, I'm very sorry to hear that you are still having this problem! Please know that our programmers are looking into this issue and trying to fix it. I want to thank you for sending us a screenshot of the issue you are having. It helps us big time in identifying what the real issue is. I'm sorry ...
by BlompSupport
Thu Jan 12, 2023 4:35 am
Forum: Technical Chat
Topic: Accidentaly deleted my files
Replies: 1
Views: 2305

Re: Accidentaly deleted my files

Hello Blomper,

I'm sorry to let you know that recovering files is not possible at the moment. Please let us know if there is anything else we can help you with.

By the way, Happy new year :) We hope 2023 is treating our Blompy friend well.
by BlompSupport
Thu Jan 12, 2023 4:32 am
Forum: Technical Chat
Topic: my uplouded files disapear
Replies: 3
Views: 2800

Re: my uplouded files disapear

Hello there, lianmiliardu, our programmers confirmed that you currently have 20GB at the moment. Are you sure your 250 GB storage purchase went through successfully? Please let us know so we can help you. Opiumork, we have checked your account and see no issues. You uploaded 44.63 GB file and it is ...
by BlompSupport
Thu Jan 12, 2023 4:05 am
Forum: General Chat
Topic: Invite Verified But No Additional Space
Replies: 9
Views: 9279

Re: Invite Verified But No Additional Space

Hello there, Our programmers just contacted us and here is your update: Let's start with Sudhanshubarik. I'm sorry, however, our system is showing no record of any invitations on your behalf. Are you sure you invited your friend through our system? The email you provided us has been registered, yes,...
by BlompSupport
Mon Jan 09, 2023 6:35 am
Forum: General Chat
Topic: Invite Verified But No Additional Space
Replies: 9
Views: 9279

Re: Invite Verified But No Additional Space

Hello Blompers, Okay, let's start with sudhanshubarick. I will let our programmers know that you are having this problem and they will look into it. Thank you for your patience :) As for rodrigo007 and pretorian, I need you both so first, make sure that your friends registered their Blomp accounts e...
by BlompSupport
Mon Jan 09, 2023 6:23 am
Forum: General Chat
Topic: Invite link
Replies: 1
Views: 2817

Re: Invite link

Hello Thammu, Let me help you with that. Step 1 - Log into your Blomp account. Step 2 - From the left-hand side, you will see "@ Get more space". Click on that! Step 3 - Once you are in the "@ Get more space" section, you will see an explanation of how the invitation system works on Blomp. The newly...
by BlompSupport
Mon Jan 09, 2023 6:13 am
Forum: General Chat
Topic: Inquiry about the inactive period
Replies: 1
Views: 2722

Re: Inquiry about the inactive period

Hey hey Blomper, The inactive period is 30 days. Being inactive means not logging in monthly. As a free user, you need to log in to the https://dashboard.blomp.com dashboard or the https://support.blomp.comsupport area monthly to keep your account. If you don't stay active, we will send you some rem...
by BlompSupport
Mon Jan 09, 2023 5:58 am
Forum: General Chat
Topic: 20 gb space free
Replies: 4
Views: 13874

Re: 20 gb space free

Hey Rodrigo007, Just as I mentioned to happysisodia311291, I need you to be 100% sure that your friend joined and opened an account. If you are, send us their emails so we can take a look at what the problem is. You can send it through a private message in order to keep the information private. Blom...
by BlompSupport
Mon Jan 09, 2023 5:56 am
Forum: General Chat
Topic: JUST CANT DOWNLOAD
Replies: 2
Views: 3943

Re: JUST CANT DOWNLOAD

Hello, I am very sorry for the delay in replying. I saw your other blomp messages, and have already replied to them. Please know that our programmers are working on this issue as we speak. I will update you with any progress I receive from our programmers. We thank you for your patience, and again, ...
by BlompSupport
Mon Jan 09, 2023 5:50 am
Forum: Technical Chat
Topic: No upgrade after invited users
Replies: 7
Views: 4388

Re: No upgrade after invited users

Hey rexter23, Given that you are having the same issue, I also need you to confirm that you are 100% sure that your friend/friends have confirmed and opened an account. If you are 100% sure that they have, kindly provide their information. such as their username, and account info... (and again, feel...