Blomp Support Forums

Hey Blomper, Hope you're having a great day! We completely understand your situation, and we're really sorry for any inconvenience caused. :( Just to let you know, we're currently working on fixing the issue you've encountered. We've identified some errors and we're in the process of resolving them,...

Hey Blomper!

Hope you're doing well!

We've taken a look at your account, but unfortunately, we couldn't locate the transaction.
Could you please send us the invoice for the payment via DM?

Thanks a bunch!

Kind Regards,

Hey Blomper, We hope you're doing well! :) We're really sorry to hear that you encountered some issues with the upgrade process. :? We truly appreciate you being a part of the Blomp community and for your enthusiasm in upgrading your account to 2TB. Rest assured, we'll look into this matter from our...

Hello Blomper, We regret to inform you that despite our tech team's best efforts, your lost folder could not be recovered. On a brighter note, we're pleased to inform you that the cut and paste option is now functioning properly. We apologize for any inconvenience this may have caused. If you have f...

Hello Blomper,

How are you?

We've checked your account and sent you a DM with a screen recording showing your video playing smoothly.

Could you please check your DM for more details?

Thanks a bunch!

Hello Blomper,

I hope you are having a fantastic day!

Thank you for reporting your issue with the video preview.
We are currently checking your account and I will let you know when it's resolved.

Thank you for your patience.

Kind Regards,

Hello darrenj77,

Great! Thank you for the information.
We are working on resolving the uploading issue. We will perform some tests on both Windows 10 and Linux in order to detect the issue and I will let you know when it's fixed.

Thank you for the collaboration!

Have a great day.

Hello philistin, How is your day going? :) Regarding your login problem, we've conducted tests, and everything is functioning properly now. You should be able to access your account without any trouble. Please attempt to log in and confirm if you can access your Blomp account with username "philisti...

Hello Blomper,

We appreciate your patience as we investigate the issue you're experiencing with file uploads.

Could you please specify which Linux distribution you are using?

Thank you for providing us with this information.

Kind Regards,

Hello Blomper,

Thank you for sending more details regarding the issue, and don't worry. Give us some time to investigate the issue. I will keep you posted.

We appreciate your collaboration

Kind Regards,