Search found 591 matches

by BlompSupport
Thu Mar 14, 2024 6:23 am
Forum: Technical Chat
Topic: Earned space lost, confirmed addresses not synched with system
Replies: 12
Views: 2653

Re: Earned space lost, confirmed addresses not synched with system

Hi jthill, This happened to me, too! We're here to assist you. Could you please provide more details about the issues you're experiencing? If possible, could you also send us a screenshot of any error messages you're encountering? We have noticed that you left the same comment in the ticket: "U...
by BlompSupport
Thu Mar 14, 2024 6:12 am
Forum: General Chat
Topic: Unable to connect with your Blomp account. Please try again later.
Replies: 9
Views: 2126

Re: Unable to connect with your Blomp account. Please try again later.

Hello jthill, This happened to me, too. We're sorry to hear that you're still encountering the same error. Are you still experiencing the issue, or has it been resolved? If you're still having trouble logging in, please let us know, and our team will promptly check your account. Thank you. Kind Rega...
by BlompSupport
Thu Mar 14, 2024 6:05 am
Forum: General Chat
Topic: i can not signin to blomp
Replies: 8
Views: 2626

Re: i can not signin to blomp

Hey Blomper, Good news! We have restored your account as you requested. 8-) Please check your DM for more information. Just wanted to let you know that we only communicate with our Blomp users. Apologies, but we can't cc the email you mentioned earlier because it's not part of our Blomp community. K...
by BlompSupport
Wed Mar 13, 2024 12:12 pm
Forum: Announcements
Topic: BlompGo 2.4.0 Update
Replies: 0
Views: 15091

BlompGo 2.4.0 Update

Dear Blompers, We've listened to your feedback, and we're excited to announce some fantastic updates to BlompGo! Enhanced Storage Flexibility and Accessibility | Add BlompGo as a Drive or a Folder A little birdie told us many users were tired of finding BlompGo’s drive intermingled with other device...
by BlompSupport
Wed Mar 13, 2024 7:26 am
Forum: General Chat
Topic: Unable to connect with your Blomp account. Please try again later.
Replies: 9
Views: 2126

Re: Unable to connect with your Blomp account. Please try again later.

Hello Blomper, We are sorry to hear that you are getting the error "Unable to connect with your Blomp account. Please try again later." :( Thank you for sending a screenshot of the error! Our tech team is investigating the issue and I will let you know that it's fixed. Have a good day. Kin...
by BlompSupport
Tue Mar 12, 2024 10:09 am
Forum: General Chat
Topic: i can not signin to blomp
Replies: 8
Views: 2626

Re: i can not signin to blomp

Hello Blomper,

Please be informed that if you do not log in to your account at least once a month your account is closed automatically.
However, with your request, we can restore your deactivated account.

Kindly provide your email address and we can bring you back your Blomp account.

Regards,
by BlompSupport
Tue Mar 12, 2024 10:00 am
Forum: Technical Chat
Topic: problem with upgrade
Replies: 18
Views: 4492

Re: problem with upgrade

Hi Jose,

We apologize for the inconvenience you're experiencing with logging into your account following the installation of the latest version of Blomp. :?

Rest assured, we're actively investigating your account and will promptly notify you once the issue has been resolved.

Kind Regards,
by BlompSupport
Tue Mar 12, 2024 5:04 am
Forum: Technical Chat
Topic: problem with upgrade
Replies: 18
Views: 4492

Re: problem with upgrade

Hello Jose, After reviewing our end, we haven't been able to detect any issues. To assist you further, could you please provide a video or screen recording illustrating the problem you're experiencing? As previously advised, ensure you're using the latest version of Blomp and capture the file explor...
by BlompSupport
Mon Mar 11, 2024 8:55 am
Forum: General Chat
Topic: i can not signin to blomp
Replies: 8
Views: 2626

Re: i can not signin to blomp

Hello Blomper, How is your day going? :D We apologize for the inconvenience you're experiencing with the signup process. 😕 Our team is currently investigating the issue. Could you kindly provide more details about what you're encountering? Are you receiving any error messages? If so, could you pleas...
by BlompSupport
Mon Mar 11, 2024 8:07 am
Forum: Technical Chat
Topic: problem with upgrade
Replies: 18
Views: 4492

Re: problem with upgrade

Hello Jose, We hope that you had a great weekend and we thank you for your patience. :) Our technical team has thoroughly inspected your account and couldn't identify any issues. Please ensure that you are using the most LATEST version of Blomp. If you continue to encounter difficulties with your Z-...