Search found 744 matches

by BlompSupport
Tue Sep 12, 2023 11:29 am
Forum: Technical Chat
Topic: facing issues downloading files
Replies: 44
Views: 449199

Re: facing issues downloading files

Dear Blomper, We greatly appreciate your prompt response in providing us with a screenshot of the issue you've encountered. We sincerely apologize for any inconvenience this matter may have caused you, and we are truly grateful for your patience as we work to resolve it. Rest assured, our dedicated ...
by BlompSupport
Mon Sep 11, 2023 7:48 am
Forum: General Chat
Topic: I invited someone !
Replies: 6
Views: 10640

Re: I invited someone !

Hello Blomper, Thanks for reaching out to the Blomp support team! We appreciate your patience and assistance. We've carefully reviewed your account, but it seems we couldn't locate the invitation email you mentioned. No worries, though – we can work together to get this sorted out. Here's what you c...
by BlompSupport
Mon Sep 11, 2023 6:37 am
Forum: Technical Chat
Topic: Дополнительное место
Replies: 1
Views: 7332

Re: Дополнительное место

Hello Blomper, We apologize for responding in English, however, if you have trouble understanding please let us know and we'll try our best to respond to you in Russian. We just checked your account, and it looks like you have invited 2 emails. dr-rami76@yandex.ru - Not yet confirmed. hamzaabido0@gm...
by BlompSupport
Fri Sep 08, 2023 11:49 am
Forum: Technical Chat
Topic: swift errors with rclone?
Replies: 3
Views: 7441

Re: swift errors with rclone?

Hey there, Blomper! Hope you're having a fantastic Friday! We've noticed we haven't heard from you in a while, and we just wanted to reach out and remind you that we're always here to assist you with any questions or concerns you might have about our services. We noticed you opened a ticket regardin...
by BlompSupport
Fri Sep 08, 2023 11:41 am
Forum: Technical Chat
Topic: Time for verified invitation
Replies: 2
Views: 8176

Re: Time for verified invitation

Hey Blomper, Thanks a bunch for bringing this to our attention! We want you to know that our team is already hard at work investigating the issue. Could you do us a favor and share the Blomp accounts or the email addresses of your friends who might be experiencing trouble with verification, but have...
by BlompSupport
Thu Sep 07, 2023 11:27 am
Forum: Technical Chat
Topic: cancelled my 250GB plan but dashboard says still on 250GB
Replies: 11
Views: 19216

Re: cancelled my 250GB plan but dashboard says still on 250GB

Hello Blomper, We completely understand your decision, and we appreciate you reaching out to us by opening this ticket. We want to let you know that we're currently in the process of reviewing your account. Please allow us a little time to go through it, and we'll get back to you with a solution. Wi...
by BlompSupport
Tue Sep 05, 2023 2:00 am
Forum: General Chat
Topic: Downloading resetting
Replies: 7
Views: 52970

Re: Downloading resetting

Hello Blomper, We truly appreciate your patience and have some fantastic news to share - we've successfully resolved the issue with downloading. Please take a moment to check and confirm if everything is working smoothly for you. Additionally, kindly ensure that you have enough available disk space ...
by BlompSupport
Tue Sep 05, 2023 1:57 am
Forum: General Chat
Topic: Igor87
Replies: 2
Views: 3599

Re: Igor87

Hello igor87, We appreciate your patience and sincerely apologize for any inconvenience this issue may have caused. We're thrilled to share some good news with you - we're actively working on resolving the problem. Please take a moment to test the download and upload files once more, and don't hesit...
by BlompSupport
Tue Aug 29, 2023 1:58 pm
Forum: General Chat
Topic: Downloading resetting
Replies: 7
Views: 52970

Re: Downloading resetting

Hi Blomper, silly question -- do you have enough disk space for your download? We see Chrome especially calls out-of-disk space errors a Network Error.

Thanks!

BlompSupport
by BlompSupport
Tue Aug 29, 2023 12:04 pm
Forum: Technical Chat
Topic: how to delete an account?
Replies: 1
Views: 52431

Re: how to delete an account?

Hello Blomper, We're sorry to hear that you're considering closing your account. Our goal is to constantly improve and provide the best user experience in our community. If you're facing any problems with your account or need assistance, please don't hesitate to let us know. Our team is here to help...