Search found 752 matches

by BlompSupport
Thu Sep 28, 2023 1:22 pm
Forum: General Chat
Topic: icant pay via paypal
Replies: 2
Views: 9197

Re: icant pay via paypal

Dear Blomper, We sincerely apologize for any inconvenience caused. Our dedicated team is committed to resolving the issue promptly. To assist us in this matter, kindly address the following questions: 1. Could you please point out the account name that is currently encountering the issue? (you can D...
by BlompSupport
Thu Sep 28, 2023 2:08 am
Forum: Technical Chat
Topic: Unable to share my desig
Replies: 2
Views: 11813

Re: Unable to share my desig

Hi Blomper, We trust you're doing great! It's been a little while since we last connected. Are there any ways we can assist you right now? If you have any queries or if there's anything on your mind, don't hesitate to reach out. We're always here to lend a hand. Wishing you a fantastic day ahead! Wa...
by BlompSupport
Thu Sep 28, 2023 2:02 am
Forum: Technical Chat
Topic: BlompGo does not connect
Replies: 2
Views: 11205

Re: BlompGo does not connect

Hi there, Blomper!

It's been a bit since we last heard from you, and we just wanted to make sure you know that we're here if you need any assistance or have any questions.

Don't hesitate to reach out; we're always ready to lend a hand.

Wishing you a fantastic day!

Warm regards,
by BlompSupport
Wed Sep 27, 2023 12:03 pm
Forum: Technical Chat
Topic: facing issues downloading files
Replies: 44
Views: 459165

Re: facing issues downloading files

Dear Blomper,

We greatly appreciate your patience.

We're delighted to inform you that the problems regarding file downloads are currently being addressed. Please take a moment to verify if you can now view and access your files. 8-)

Thank you, and may you have a wonderful day.

Best regards,
by BlompSupport
Wed Sep 27, 2023 2:46 am
Forum: Technical Chat
Topic: Two-factor authentication and client-side encryption?
Replies: 1
Views: 8856

Re: Two-factor authentication and client-side encryption?

Dear Blomper, We hope that you are doing well. Regarding your question related to the Two-factor authentication and client-side encryption, please be informed that they are already in service for our enterprise users and certain beta testing retail users. We will let you know when your account is av...
by BlompSupport
Tue Sep 26, 2023 3:35 am
Forum: General Chat
Topic: I invited someone !
Replies: 6
Views: 12062

Re: I invited someone !

Hello Blomper, We hope that you are enjoying your day. Because we value our vibrant Blomp community, we're reaching out to inquire if you require any further assistance with the ticket you've initiated. Kindly inform us whether everything is proceeding smoothly or if you encounter any lingering issu...
by BlompSupport
Fri Sep 22, 2023 5:09 am
Forum: Technical Chat
Topic: cancelled my 250GB plan but dashboard says still on 250GB
Replies: 11
Views: 21623

Re: cancelled my 250GB plan but dashboard says still on 250GB

Hello Blomper, That's an excellent question! To maintain your account as a free user, it's important to log in regularly to either the https://dashboard.blomp.com dashboard or the https://support.blomp.com support area on a monthly basis. If you don't stay active, don't worry, we'll send you some re...
by BlompSupport
Thu Sep 21, 2023 5:18 am
Forum: FAQs
Topic: Where is my additional storage?
Replies: 0
Views: 158526

Where is my additional storage?

Hey! Wondering where your additional storage is? Here are some rules to keep in mind. First and foremost, did you know that you can secure up to 200 GB of free storage by inviting your friends and family? Here's how our referral program works: •Blomp offers its users up to 200 GB of free storage. •F...
by BlompSupport
Wed Sep 20, 2023 4:21 am
Forum: Technical Chat
Topic: cancelled my 250GB plan but dashboard says still on 250GB
Replies: 11
Views: 21623

Re: cancelled my 250GB plan but dashboard says still on 250GB

Hi, again Blomper, We've reviewed your profile, and there's no need to be concerned about your upcoming payment. After your subscription expires, you won't incur any charges unless you choose to renew it. If you have any further inquiries, please don't hesitate to contact us. Wishing you a fantastic...
by BlompSupport
Tue Sep 19, 2023 2:44 pm
Forum: Technical Chat
Topic: cancelled my 250GB plan but dashboard says still on 250GB
Replies: 11
Views: 21623

Re: cancelled my 250GB plan but dashboard says still on 250GB

Hello Blomper,

Thank you for providing the screenshot.
Give us a moment to review your account and we will get back to you.

Regards,