Search found 738 matches

by BlompSupport
Wed Mar 27, 2024 5:55 am
Forum: Technical Chat
Topic: Video preview not working
Replies: 5
Views: 501

Re: Video preview not working

Hello Blomper,

How are you? :)

We've checked your account and sent you a DM with a screen recording showing your video playing smoothly.

Could you please check your DM for more details?

Thanks a bunch!
by BlompSupport
Wed Mar 27, 2024 3:53 am
Forum: Technical Chat
Topic: Video preview not working
Replies: 5
Views: 501

Re: Video preview not working

Hello Blomper,

I hope you are having a fantastic day! :D

Thank you for reporting your issue with the video preview.
We are currently checking your account and I will let you know when it's resolved.

Thank you for your patience.

Kind Regards,
by BlompSupport
Wed Mar 27, 2024 3:42 am
Forum: Technical Chat
Topic: Zip Files disappear after upload
Replies: 16
Views: 1360

Re: Zip Files disappear after upload

Hello darrenj77,

Great! Thank you for the information.
We are working on resolving the uploading issue. We will perform some tests on both Windows 10 and Linux in order to detect the issue and I will let you know when it's fixed.

Thank you for the collaboration!

Have a great day.
by BlompSupport
Tue Mar 26, 2024 5:33 am
Forum: General Chat
Topic: Unable to connect with your Blomp account. Please try again later.
Replies: 9
Views: 1276

Re: Unable to connect with your Blomp account. Please try again later.

Hello philistin, How is your day going? :) Regarding your login problem, we've conducted tests, and everything is functioning properly now. You should be able to access your account without any trouble. Please attempt to log in and confirm if you can access your Blomp account with username "philisti...
by BlompSupport
Tue Mar 26, 2024 4:43 am
Forum: Technical Chat
Topic: Zip Files disappear after upload
Replies: 16
Views: 1360

Re: Zip Files disappear after upload

Hello Blomper,

We appreciate your patience as we investigate the issue you're experiencing with file uploads.

Could you please specify which Linux distribution you are using?

Thank you for providing us with this information.

Kind Regards,
by BlompSupport
Mon Mar 25, 2024 6:16 am
Forum: Technical Chat
Topic: Can't fast forward when playing video
Replies: 10
Views: 928

Re: Can't fast forward when playing video

Hello Blomper, :)

Thank you for sending more details regarding the issue, and don't worry. Give us some time to investigate the issue. I will keep you posted.

We appreciate your collaboration :)

Kind Regards,
by BlompSupport
Mon Mar 25, 2024 5:35 am
Forum: Technical Chat
Topic: Can't fast forward when playing video
Replies: 10
Views: 928

Re: Can't fast forward when playing video

Hi katieannsmith,

Thanks for letting us know that you're able to fast forward videos without any problems. We really value your feedback.

If you have any questions or need assistance, feel free to reach out to us anytime. ;)

Wishing you a fantastic day!
by BlompSupport
Mon Mar 25, 2024 5:30 am
Forum: Technical Chat
Topic: Can't fast forward when playing video
Replies: 10
Views: 928

Re: Can't fast forward when playing video

Happy Monday decynih! Thank you for using Blomp services! 1. Are you still encountering the issue with fast forwarding while playing a video? 2. If so, is it specific to one particular MP4 video or are you experiencing the same problem with all of your videos? Thank you for your feedback. Best Regar...
by BlompSupport
Fri Mar 22, 2024 11:05 am
Forum: Technical Chat
Topic: Zip Files disappear after upload
Replies: 16
Views: 1360

Re: Zip Files disappear after upload

Hey Blomper! 😊 We're really sorry to hear that you're still having trouble uploading files on Blomp. 😔 Our tech team is on the case, digging into what's happening. I'll keep you posted as soon as I hear back from them, and I'll also address that pesky error message you've been getting. 🛠️ Thanks a t...
by BlompSupport
Thu Mar 21, 2024 12:36 pm
Forum: General Chat
Topic: Unable To Upload Files
Replies: 4
Views: 498

Re: Unable To Upload Files

Hello Blomper, 😊 We appreciate your patience and for confirming that your stable internet connection wasn't the cause of the uploading file issues. 🎉 We're thrilled to let you know that the problem has been resolved. Please give uploading your files another try, and let us know if it works smoothly....