Search found 752 matches

by BlompSupport
Wed Mar 06, 2024 7:25 am
Forum: Technical Chat
Topic: problem with upgrade
Replies: 18
Views: 2114

Re: problem with upgrade

Hi Jose, How is your day going? :) We are sorry that you are still having issues with your Z-Drive. :? Please be informed that we have checked your account and we could not find any issues. In order to help you we kindly ask you to do/provide the following: 1. Please make sure that you have installe...
by BlompSupport
Wed Mar 06, 2024 6:46 am
Forum: General Chat
Topic: 60 bytes
Replies: 5
Views: 1007

Re: 60 bytes

You are welcome! ;)

If you need further help feel free to reach out.

Have a great day.
by BlompSupport
Wed Mar 06, 2024 6:38 am
Forum: Technical Chat
Topic: Cut and paste folder
Replies: 9
Views: 1101

Re: Cut and paste folder

Dear Blomper, Thank you for reporting this issue and for your patience. We have checked and tested the "cut" and "paste" options. The good news is that they are working now! 8-) Kindly clear your caches, reload the web, and try again to cut and paste your desired folder/file to another folder by fol...
by BlompSupport
Tue Mar 05, 2024 6:08 am
Forum: General Chat
Topic: 60 bytes
Replies: 5
Views: 1007

Re: 60 bytes

Hello Blomper, Just checked your account, and yes, I can see that you have 60GB. I also went ahead and tested uploading files and folders for you, and it is working for me. When you log in, you will see the files I have added, and of course, you can delete them. However, I left it in so you can see ...
by BlompSupport
Tue Mar 05, 2024 5:13 am
Forum: Technical Chat
Topic: Can I share video or stream video?
Replies: 1
Views: 562

Re: Can I share video or stream video?

Hello Blomper, Hope you're having a fantastic Tuesday! 🎉 Exciting news! 😎 You can stream and enjoy your MP3 music uploaded on Blomp. Just a heads up though, make sure your online video player supports all URLs, as some players have restrictions that might cause streaming issues. Thank you for using ...
by BlompSupport
Mon Mar 04, 2024 9:59 am
Forum: Technical Chat
Topic: problem with upgrade
Replies: 18
Views: 2114

Re: problem with upgrade

Dear Jose,

Thank you for your patience.

We have checked your account and we have some good news for you that the issue with Z-Drive is fixed. :)

Kindly log in to your Blomp account and confirm if you can now access your Z-Drive.

Thank you for your cooperation.

Kind Regards,
by BlompSupport
Mon Mar 04, 2024 8:11 am
Forum: Technical Chat
Topic: z drive
Replies: 1
Views: 596

Re: z drive

Hello Jose, We appreciate you getting in touch with us. :) We've observed that you've raised the same concern through the ticket titled "problem with upgrade". To streamline our communication, we recommend continuing the conversation there. We eagerly await any additional details you can provide reg...
by BlompSupport
Mon Mar 04, 2024 7:55 am
Forum: Technical Chat
Topic: Earned space lost, confirmed addresses not synched with system
Replies: 12
Views: 1863

Re: Earned space lost, confirmed addresses not synched with system

Hi Richard, I trust you had a wonderful weekend. Thank you for sending further details regarding the issues you're encountering. Rest assured, we are currently investigating your account. 1,2 - Please send us their email address via DM, and we will promptly address the issue. However, ensure that th...
by BlompSupport
Mon Mar 04, 2024 5:49 am
Forum: Technical Chat
Topic: problem with upgrade
Replies: 18
Views: 2114

Re: problem with upgrade

Dear Jose, We extend our gratitude for choosing Blomp services, and congratulations on upgrading your account. Your trust in us is highly valued. 😊 Regarding the concern you've raised, could you please check if any error messages are appearing? While we are currently investigating your account, addi...
by BlompSupport
Mon Mar 04, 2024 5:15 am
Forum: General Chat
Topic: 60 bytes
Replies: 5
Views: 1007

Re: 60 bytes

Dear Blomper, Thank you for reaching out to us and we hope that you are doing great :) To clarify, you mentioned having 60 GB of storage on your Blomp account with the username "coderhoang," while on another account, you indicated 20GB each. What specific issue are you experiencing? Kindly provide f...