Blomp Support Forums

Hello, The health of your storage area seems good. I was able to upload/download/remove a test file in that storage space. Please let us know what method you uploaded from (Mobile/BlompLive/Dashboard) and what type of file (extension) as well as size. With this information, we can try to replicate t...

Hello,

We have much more in store for our customers as we wrap up our beta. Stay tuned! Thanks for being a Blomp customer!

Thanks,
BlompSupport

Hello,

It looks like there was an issue with your order, where the system charged you for 3months on Feb21, and again for 1 month the day after. I have credited your account with 120 days of 250GB plan. Sorry for the inconvenience!

Thanks,
BlompSupport

Hello,

On mobile you must save the file, downloading only caches it.

Thanks,
BlompSupport

Hello,

To install from a non-macstore source, you can go to system preferences > security & privacy. From here at the bottom select allow installation.

Thanks,
BlompSupport

Hello,

Link sharing sign ups is not a feature at this time.

Thanks,
BlompSupport

Hello,

You can copy and paste by right clicking in the online dashboard.

Thanks,
BlompSupport

Hello,

Support acknowledging.

Thanks,
BlompSupport

Hello, From your dashboard, you can download BlompGo or BlompLive. BlompGo is a remote connection to your storage as a Windows network drive, but it doesn't support autosync. This is something which is being investigated in the future. BlompLive works similar to WinSCP, but also does not support aut...

Hello,

After installation, try rebooting your machine to commit changes. Please let us know what operating system and architecture your are using, and ensure that you are on the correct versions (x86/x64).

Thanks,
BlompSupport