Search found 747 matches

by BlompSupport
Mon Apr 01, 2024 6:23 am
Forum: Technical Chat
Topic: Rclone Operation forbidden
Replies: 19
Views: 458184

Re: Rclone Operation forbidden

Dear Blomper, Happy Monday! :) We are sorry to hear that you can not connect to Blomp after restoring your Rclone configs. :? Please make sure that you are using the latest version of Blomp! Kindly update the latest version of Blomp and let us know if it works. If you're still encountering difficult...
by BlompSupport
Fri Mar 29, 2024 11:57 am
Forum: Technical Chat
Topic: Can't fast forward when playing video
Replies: 10
Views: 1724

Re: Can't fast forward when playing video

Hello Blomper, Please be informed that currently, the only way to fast forward your Blomp videos is by using the "playback speed" button, which you can find when you click on the three dots in the bottom right corner of the Blomp player. Here is a screenshot showing where to find it: https://screenr...
by BlompSupport
Fri Mar 29, 2024 11:26 am
Forum: Technical Chat
Topic: Video preview not working
Replies: 5
Views: 1019

Re: Video preview not working

Hello Blomper, :)

We sent you a new DM regarding your open ticket.
Please check and let us know if the issue is fixed.

Kind Regards,
by BlompSupport
Fri Mar 29, 2024 11:10 am
Forum: Technical Chat
Topic: 500 server error
Replies: 1
Views: 419

Re: 500 server error

Hello Blomper, :)

Thank you for reporting the 500 | Server Error. Please be informed that it's been fixed.

You can now log into your Blomp account without any issues.

We apologize for the inconvenience and wish you a good weekend.

Kind Regards,
by BlompSupport
Thu Mar 28, 2024 1:38 pm
Forum: General Chat
Topic: Upgrading to 20TB?
Replies: 1
Views: 476

Re: Upgrading to 20TB?

Hello Blomper, How are you? :) Thank you for using Blomp services. Here are the answers to your questions. Is there any option upgrading from 10TB to 20TB? You can upgrade your account from 10TB to 50TB, 100TB, 200TB, or 250TB. These are our available packages for upgrading your account if you are o...
by BlompSupport
Thu Mar 28, 2024 4:43 am
Forum: Technical Chat
Topic: Zip Files disappear after upload
Replies: 16
Views: 1749

Re: Zip Files disappear after upload

Hey Blomper, Hope you're having a great day! We completely understand your situation, and we're really sorry for any inconvenience caused. :( Just to let you know, we're currently working on fixing the issue you've encountered. We've identified some errors and we're in the process of resolving them,...
by BlompSupport
Thu Mar 28, 2024 4:41 am
Forum: General Chat
Topic: Upgrade and billing
Replies: 2
Views: 542

Re: Upgrade and billing

Hey Blomper!

Hope you're doing well! 😊

We've taken a look at your account, but unfortunately, we couldn't locate the transaction. 😕
Could you please send us the invoice for the payment via DM?

Thanks a bunch!

Kind Regards,
by BlompSupport
Wed Mar 27, 2024 2:59 pm
Forum: General Chat
Topic: Upgrade and billing
Replies: 2
Views: 542

Re: Upgrade and billing

Hey Blomper, We hope you're doing well! :) We're really sorry to hear that you encountered some issues with the upgrade process. :? We truly appreciate you being a part of the Blomp community and for your enthusiasm in upgrading your account to 2TB. Rest assured, we'll look into this matter from our...
by BlompSupport
Wed Mar 27, 2024 6:35 am
Forum: Technical Chat
Topic: Cut and paste folder
Replies: 9
Views: 1084

Re: Cut and paste folder

Hello Blomper, We regret to inform you that despite our tech team's best efforts, your lost folder could not be recovered. On a brighter note, we're pleased to inform you that the cut and paste option is now functioning properly. We apologize for any inconvenience this may have caused. If you have f...
by BlompSupport
Wed Mar 27, 2024 5:55 am
Forum: Technical Chat
Topic: Video preview not working
Replies: 5
Views: 1019

Re: Video preview not working

Hello Blomper,

How are you? :)

We've checked your account and sent you a DM with a screen recording showing your video playing smoothly.

Could you please check your DM for more details?

Thanks a bunch!