Search found 771 matches

by BlompSupport
Wed May 01, 2024 2:47 pm
Forum: Technical Chat
Topic: Please.delete account
Replies: 1
Views: 23

Re: Please.delete account

Hello Blomper,

Happy 1st of May and thank you for contacting us.

Please help us understand your request.

Do you want to restore the deleted account that was suspended due to inactivity or maybe you want to delete your account?

Thank you in advance for your reply.

Best Regards,
by BlompSupport
Wed May 01, 2024 2:38 pm
Forum: Technical Chat
Topic: Account suspended
Replies: 1
Views: 26

Re: Account suspended

Hello Blomper, Happy 1st of May! We are sorry to hear that your Blomp account was suspended due to inactivity. :( Hey, no need to worry, we've got you covered! Kindly provide us with your Blomp email address, and we'll get your account restored for you. 8-) Regarding the notification emails landing ...
by BlompSupport
Wed May 01, 2024 2:33 pm
Forum: Technical Chat
Topic: Upload limits
Replies: 8
Views: 327

Re: Upload limits

Can you explain how to access via S3? thanks in advance Happy 1st of May ows2024! ;) Could you please clarify what you're attempting to access via S3? Please be informed that we only help and take care of our Blomp community. You may need to contact S3 for further help if it's not related to our se...
by BlompSupport
Wed May 01, 2024 5:40 am
Forum: Technical Chat
Topic: Duplicacy
Replies: 3
Views: 222

Re: Duplicacy

Hello Blomper, Are you still having trouble adding your Blomp storage to your duplicacy backup using the OpenStack Swift option? On a brighter note, we're excited to share that we've just released the new version of BlompGo! Could you give it a spin and see if it sorts out the issue? Thank you for y...
by BlompSupport
Wed May 01, 2024 5:18 am
Forum: Technical Chat
Topic: Zip Files disappear after upload
Replies: 18
Views: 2171

Re: Zip Files disappear after upload

Hello Blomper,

We have some good news: We've just launched the new version of BlompGo! 8-) Please reinstall it and give it a whirl. Let us know if you can upload those large zip files now without issues.

Thanks a ton for using Blomp services!

Best Regards,
by BlompSupport
Wed May 01, 2024 5:09 am
Forum: General Chat
Topic: Cyberduck & ExpanDrive
Replies: 5
Views: 15262

Re: Cyberduck & ExpanDrive

Hello gzowner, As we mentioned in the ticket "Upload limits" https://www.google.com/url?q=https://support.blomp.com/viewtopic.php?f%3D11%26t%3D1712%26sid%3D1229320f4bb8bd5ece3786bc3e329dc9&sa=D&source=editors&ust=1714558057503064&usg=AOvVaw2_Rdm58wLklQ9x3wknbqeo we have released the new version of B...
by BlompSupport
Wed May 01, 2024 4:59 am
Forum: Technical Chat
Topic: Upload limits
Replies: 8
Views: 327

Re: Upload limits

Hello gzowner, Sorry for the delay in getting back to you. We were busy finding a solution, but we've got good news! We've just released the new version of BlompGo that will allow you to upload larger files. Please reinstall it and give it a try. We'd love to hear if you're able to upload large file...
by BlompSupport
Tue Apr 30, 2024 7:51 am
Forum: Technical Chat
Topic: BLOMP | Synology Hyper Backup API error
Replies: 3
Views: 140

Re: BLOMP | Synology Hyper Backup API error

Hi theoxis, Thank you for the reply. We are discussing the issue with Synology but we would need the specific model name of your Synology NAS device in order to proceed. We already requested this information in the ticket "BLOMP | Synology Hyper Backup" https://support.blomp.com/viewtopic.php?f=11&t...
by BlompSupport
Tue Apr 30, 2024 7:34 am
Forum: Technical Chat
Topic: General File Management Question
Replies: 2
Views: 51

Re: General File Management Question

Hello Blomper, Thank you for your interest in our Blomp services! We completely understand your concern. Unfortunately, we regret to inform you that we currently do not provide a recovery option on our platform. Once files are deleted from your Blomp account, they cannot be recovered. If you have an...
by BlompSupport
Tue Apr 30, 2024 6:30 am
Forum: General Chat
Topic: monthly on the bigger storage
Replies: 1
Views: 41

Re: monthly on the bigger storage

Hi Blomper, Thanks so much for checking out our Blomp services! We wanted to let you know that unfortunately, we don't offer monthly subscriptions for our large storage plans over 100TB. :( But hey, no need to stress! We've got you covered with payment options for quarterly and yearly subscriptions....