Blomp Support Forums

Hello, Thank you for confirming this, Please can my account be reinstated in the mean time as it has reverted me back to the 20gb limit and I am unable to use my account as it stands. As soon as the issue is resolved I would be more than happy ro setup any back payment that might be due? Thank you ...

There is no such thing as BlompGo that can be downloaded anywhere. And the version of Blomp on the website is not so efficient. You can copy and paste to/from from this sort of interface, which makes it pointless. Hey Drashishkarn, Is there any way we can help you? Can you share more details about ...

How do I share access to my files with another user? Hi Monetbeck00, Thank you for reaching out! :) Here is how you can share files with your friends. 1. Select the files you want to share with your friends. 2. Right click or CTRL+click (for iOS devices) on the files you would like to share. 3. Cli...

jftrochez wrote: ↑

Wed Oct 09, 2024 7:47 pm

Same issue. I have verified both login and pass and I am unable to login to Windows App.

Hello Blomper,

No worries we are here to help.

Could you please confirm whether you're unable to log in to BlompGo or BlompLive?

Thank you.

I am having the exact issue, my PayPal is working fine, but for somereason it didn't renew my account, and now I am unable to activate or upgrade, same screen as displayed here, i am on the 50tb plan though. Please let me know if you need anything testing. Thank you No problem with my paypal accoun...

bobetty wrote: ↑

Wed Oct 09, 2024 10:07 pm

But will my files still be there once the payment issue is resolved with Paypal?

Hi bobetty,

You are files are still on your Blomp account although your account was downgraded to the basic plan.
Do not worry. Your files won't be deleted.

Best Regards,

Hello Blomper, We are sorry to hear that your account was suspended due to inactivity. :? No worries! You can still activate your account by following the reactivation steps in this link https://support.blomp.com/viewtopic.php?t=1796&sid=1edd78fb0d6c7b5f81e5fe92d6025083 If you need help please s...

Hello Blomper, We are sorry to hear that your account got suspended due to inactivity. To activate your account you must follow the reactivation steps mentioned here: https://support.blomp.com/viewtopic.php?t=1796&sid=1edd78fb0d6c7b5f81e5fe92d6025083 Can you please confirm how many accounts you ...

Hello Bobetty, We apologize for any inconvenience this may have caused. We’re currently experiencing some issues with PayPal that are on their end. Rest assured, we are actively working to resolve it, and it should be fixed soon. Thank you for your patience during this time. I’ll keep you updated on...

Hello yannbauduin, We wanted to update you regarding the issue you reported. After our investigation, we found that the problem is from PayPal's side. We are actively working to resolve it and will notify you as soon as you can subscribe again. Thank you for your patience and understanding. Best Reg...