Search found 713 matches

by BlompSupport
Thu Mar 28, 2024 1:38 pm
Forum: General Chat
Topic: Upgrading to 20TB?
Replies: 1
Views: 28

Re: Upgrading to 20TB?

Hello Blomper, How are you? :) Thank you for using Blomp services. Here are the answers to your questions. Is there any option upgrading from 10TB to 20TB? You can upgrade your account from 10TB to 50TB, 100TB, 200TB, or 250TB. These are our available packages for upgrading your account if you are o...
by BlompSupport
Thu Mar 28, 2024 4:43 am
Forum: Technical Chat
Topic: Zip Files disappear after upload
Replies: 9
Views: 293

Re: Zip Files disappear after upload

Hey Blomper, Hope you're having a great day! We completely understand your situation, and we're really sorry for any inconvenience caused. :( Just to let you know, we're currently working on fixing the issue you've encountered. We've identified some errors and we're in the process of resolving them,...
by BlompSupport
Thu Mar 28, 2024 4:41 am
Forum: General Chat
Topic: Upgrade and billing
Replies: 2
Views: 47

Re: Upgrade and billing

Hey Blomper!

Hope you're doing well! 😊

We've taken a look at your account, but unfortunately, we couldn't locate the transaction. 😕
Could you please send us the invoice for the payment via DM?

Thanks a bunch!

Kind Regards,
by BlompSupport
Wed Mar 27, 2024 2:59 pm
Forum: General Chat
Topic: Upgrade and billing
Replies: 2
Views: 47

Re: Upgrade and billing

Hey Blomper, We hope you're doing well! :) We're really sorry to hear that you encountered some issues with the upgrade process. :? We truly appreciate you being a part of the Blomp community and for your enthusiasm in upgrading your account to 2TB. Rest assured, we'll look into this matter from our...
by BlompSupport
Wed Mar 27, 2024 6:35 am
Forum: Technical Chat
Topic: Cut and paste folder
Replies: 8
Views: 420

Re: Cut and paste folder

Hello Blomper, We regret to inform you that despite our tech team's best efforts, your lost folder could not be recovered. On a brighter note, we're pleased to inform you that the cut and paste option is now functioning properly. We apologize for any inconvenience this may have caused. If you have f...
by BlompSupport
Wed Mar 27, 2024 5:55 am
Forum: Technical Chat
Topic: Video preview not working
Replies: 2
Views: 29

Re: Video preview not working

Hello Blomper,

How are you? :)

We've checked your account and sent you a DM with a screen recording showing your video playing smoothly.

Could you please check your DM for more details?

Thanks a bunch!
by BlompSupport
Wed Mar 27, 2024 3:53 am
Forum: Technical Chat
Topic: Video preview not working
Replies: 2
Views: 29

Re: Video preview not working

Hello Blomper,

I hope you are having a fantastic day! :D

Thank you for reporting your issue with the video preview.
We are currently checking your account and I will let you know when it's resolved.

Thank you for your patience.

Kind Regards,
by BlompSupport
Wed Mar 27, 2024 3:42 am
Forum: Technical Chat
Topic: Zip Files disappear after upload
Replies: 9
Views: 293

Re: Zip Files disappear after upload

Hello darrenj77,

Great! Thank you for the information.
We are working on resolving the uploading issue. We will perform some tests on both Windows 10 and Linux in order to detect the issue and I will let you know when it's fixed.

Thank you for the collaboration!

Have a great day.
by BlompSupport
Tue Mar 26, 2024 5:33 am
Forum: General Chat
Topic: Unable to connect with your Blomp account. Please try again later.
Replies: 9
Views: 627

Re: Unable to connect with your Blomp account. Please try again later.

Hello philistin, How is your day going? :) Regarding your login problem, we've conducted tests, and everything is functioning properly now. You should be able to access your account without any trouble. Please attempt to log in and confirm if you can access your Blomp account with username "philisti...
by BlompSupport
Tue Mar 26, 2024 4:43 am
Forum: Technical Chat
Topic: Zip Files disappear after upload
Replies: 9
Views: 293

Re: Zip Files disappear after upload

Hello Blomper,

We appreciate your patience as we investigate the issue you're experiencing with file uploads.

Could you please specify which Linux distribution you are using?

Thank you for providing us with this information.

Kind Regards,