Search found 760 matches

by BlompSupport
Mon Apr 29, 2024 12:05 pm
Forum: Technical Chat
Topic: BLOMP | Synology Hyper Backup
Replies: 7
Views: 2517

Re: BLOMP | Synology Hyper Backup

Hello theoxis, Can you please send us the model name/serial number of your registered Synology device? This information helps the support team better understand the context of the issue and provide more targeted assistance. If you are unsure about the specific model name of your Synology NAS device,...
by BlompSupport
Mon Apr 29, 2024 10:18 am
Forum: General Chat
Topic: Please Restore Deactivated Account
Replies: 1
Views: 35

Re: Please Restore Deactivated Account

Hello Blomper, We have great news! We restored your account as per your request. 8-) Please try to log in and let us know if it works. If you need your password we can DM it to you. Just say the word :) Regarding the notifications emails about the inactivity can you please check if you were receivin...
by BlompSupport
Mon Apr 29, 2024 7:14 am
Forum: Technical Chat
Topic: BLOMP | Synology Hyper Backup
Replies: 7
Views: 2517

Re: BLOMP | Synology Hyper Backup

Hello Blomper, Happy Monday! Just wanted to give you a quick update: we're still on the case, working hard to find a solution. And hey, we're also pretty confident that the solution will not only help you but also lots of others dealing with the same thing. We'll be sure to keep you in the loop ever...
by BlompSupport
Mon Apr 29, 2024 6:23 am
Forum: Technical Chat
Topic: Rclone with chunker
Replies: 1
Views: 71

Re: Rclone with chunker

Hello Blomper, We are sorry that you are experiencing issues with Rclone. We're here to help, but unfortunately, we don't offer direct support for Rclone. :( However, you're in luck! Check out the links below where the Rclone and Blomp communities discuss similar issues. You might just stumble upon ...
by BlompSupport
Mon Apr 29, 2024 5:44 am
Forum: Technical Chat
Topic: Account suspended - emails went to Spam
Replies: 1
Views: 69

Re: Account suspended - emails went to Spam

Hello Blomper, We are sorry to hear that your email was deactivated due to inactivity. :? But don't stress out, we've got your back! Just send us your email linked to your Blomp account that got suspended, and we'll get your account up and running again. That means you'll be able to access all those...
by BlompSupport
Mon Apr 29, 2024 5:09 am
Forum: Technical Chat
Topic: Can't intsall the Z drive
Replies: 7
Views: 218

Re: Can't intsall the Z drive

Hello Blomper, Such a good news! Thank you for the confirmation that your issue with Z-Drive is resolved. We aimed to address the matter before reaching out to you. Therefore, we apologize for the delay in response and wish you a fantastic Monday ahead. Thank you for choosing Blomp services. Best Re...
by BlompSupport
Fri Apr 26, 2024 7:50 am
Forum: Technical Chat
Topic: BLOMP | Synology Hyper Backup API error
Replies: 2
Views: 104

Re: BLOMP | Synology Hyper Backup API error

Hello Blomper, Good day! :) We are currently reviewing your open ticket. Please be informed that if the file exceeds 5GB, Swift requires it to be split into chunks, similar to how Amazon S3 handles it. Synology should handle this automatically. Synology should be okay with UTF-9 characters and there...
by BlompSupport
Thu Apr 25, 2024 5:11 am
Forum: Technical Chat
Topic: New User - Can't Login
Replies: 2
Views: 126

Re: New User - Can't Login

Hey there! 😊 Great news! We've just tested out the signup feature on Blomp, and everything's running smoothly. Just a heads-up, when you receive the email to confirm your signup, don't worry about replying to it. Instead, just click on the verification link inside. Here's a quick guide to signing up...
by BlompSupport
Wed Apr 24, 2024 5:47 am
Forum: Technical Chat
Topic: Can't intsall the Z drive
Replies: 7
Views: 218

Re: Can't intsall the Z drive

Good morning Jose Carlos,

Thank you for installing the new version of Blomp. :)

Can you please provide more information regarding the issue with the Z-Drive?
Do you get any error messages? Please send us a screenshot of the problem, if possible.

Thank you.

Best Regards,
by BlompSupport
Wed Apr 24, 2024 5:22 am
Forum: Technical Chat
Topic: BLOMP | Synology Hyper Backup
Replies: 7
Views: 2517

Re: BLOMP | Synology Hyper Backup

Hello Blomper, Kudos for your technical knowledge! :) We appreciate your efforts in completing the troubleshooting steps and providing additional information about the issue as well as two possible solutions. Please allow us some time to review your inquiry, and we'll be in touch shortly. Best Regar...