Blomp Support Forums

Dear Blomp user, Thank you very much for providing us with screenshots and additional information about your issue with downloading files. :) Please answer the following: 1. Are you confirming that you no longer encounter problems when creating a new folder? 2. You have only issues with downloading ...

Dear Blomper, We sincerely apologize for the inconvenience you're facing while trying to create a new folder and download files. Could you please specify whether you encounter this issue on the Blomp website or through the Blomp Live app? While our initial tests indicate that the downloading feature...

Dear Blomper,

Great news! The issue has been resolved.
You should now be able to view your 2TB plan in your account.

Kindly verify and confirm.

Thank you.

Dear Blomper, First of all, thank you for using Blomp services. We hope that you are having an amazing Wednesday. Regarding your inquiry, currently, you can only share one file at a time with your friends. Thank you for being a valued member of our Blomp community. We are committed to enhancing our ...

Hello Blomper, We hope that you are having a fantastic day. Apologies for the trouble you're facing with your 2TB plan. 1. To assist you, could you please provide a screenshot of your payment for the 2TB storage package? 2. Also, make sure your internet connection is stable, and try clearing your ca...

Dear Blomp user, I hope you had an amazing festive Thanksgiving if you observed it! One of the things we are thankful for is our Blompers, you! 🙂 We want to inform you that we are actively working on Blomp, implementing updates to ensure it meets your expectations. Thank you for bringing the issue t...

Privet Blomper, :) Thank you for choosing Blomp services. At the moment, the only way you can get free storage is the following: Invite friends to Blomp, and you can receive free storage up to 200GB. You earn 20GB of free storage for each friend you invite, with a maximum of 9 friends. Here's how to...

Hello Blomper,

We've taken a look at your account, and everything seems to be in order.

Could you please try uploading a file another time?
Just double-check that your internet connection is stable.

Give us a shout if you're all good now.

Thanks a bunch for your cooperation!

Hello wonderful Blomp user, We appreciate you choosing Blomp for your needs! 8-) We're genuinely sorry to hear that you're facing some challenges with uploading. 😕 To assist you promptly, could you kindly provide us with some additional details? 1. Are you encountering difficulties while uploading t...

Hello elenat, Thanks a bunch for being a part of the Blomp family! 😊 To download all your photos and videos please login to your Blomp account and go to your dashboard. Then: 1. Go to "My Files" 2. Select all files 3. Click on "Download" Please check the attached file for more details. Please let us...