Blomp Support Forums

Hello Blomper,

Thank you for reaching out.

Can you please send us a screenshot or recording of the issue? That will be super helpful for our tech team.

Thank you and have a good day.

Best Regards,

Hi discoagogo,

Thank you for sending the screenshot of the issue. Give us some time to review it.

Thank you for your patience.

Best Regards,

No it was just not appearing at all, so double click, nothing, 5 mins same repeat. until I went down the cmd line admin route Hi discoagogo, We’ve tested the BlompGo app on our end, and everything appears to be working fine. Did you have a chance to reinstall BlompGo? Are you still experiencing iss...

Hi discoagogo, Thank you for sharing details about your OS. We’ve tested the BlompGo app on our end and didn’t encounter any issues. Could you please send us a screen recording or some screenshots of the problem you’re experiencing? Feel free to share them via DM if that’s more convenient. We apprec...

Uploaded 2TB of data to my 2 TB Subscription (via z drive / blomp go) Computer (A) says files are there, blomp dashboard showed files growing and useage growing, however stops atr 365 gb) computer (b) cannot see the same files as computer (a) but more than 365GB. What's happened where are my files ...

can't believe someone actually purchased subscription just can't believe it lol Hello Blomper, We also cannot believe that after checking our records, we couldn't find any open tickets from you. If you're facing any issues with your service, we’d be more than happy to help—just open a ticket, and o...

any one get it working, like to use my nas for this and get same message Hi Growner, We’re really sorry to hear that you're also experiencing issues with the TrueNas Scale setup. Our tech team is actively working on a solution, and I’ll keep you updated as soon as it's resolved. If you have any ext...

Windows 11. Rebooted machine. Tried re-install Reboot - tried install as admin. Windows 11 - Microsoft Windows [Version 10.0.22631.4169] Would only run from command line - installed now - just to let you know.. Hello discoagogo, Did you see any error messages when you tried to install BlompGo on yo...

Hello Blomper, Thank you so much for your interest in Blomp! At the moment, we offer monthly subscriptions for storage plans ranging from 250GB to 50TB. For larger storage options, like our 500TB plan, these are available with quarterly or yearly subscriptions. I’ve made a note of your request and w...

Hello Blomper, Here's a quick update on our ongoing changes: We're currently developing a new version of BlompGo. Additionally, as you might be aware, we also offer another app called BlompLive. Can you please let us know which app you tried to install that caused you this error on Windows 10? I sho...