Blomp Support Forums

Hi theoxis, Thank you for the reply. We are discussing the issue with Synology but we would need the specific model name of your Synology NAS device in order to proceed. We already requested this information in the ticket "BLOMP | Synology Hyper Backup" https://support.blomp.com/viewtopic.php?f=11&t...

Hello Blomper, Thank you for your interest in our Blomp services! We completely understand your concern. Unfortunately, we regret to inform you that we currently do not provide a recovery option on our platform. Once files are deleted from your Blomp account, they cannot be recovered. If you have an...

Hi Blomper, Thanks so much for checking out our Blomp services! We wanted to let you know that unfortunately, we don't offer monthly subscriptions for our large storage plans over 100TB. :( But hey, no need to stress! We've got you covered with payment options for quarterly and yearly subscriptions....

Hello Blomper, Thank you for reaching out! ;) We took a look at your account and found out why you're running into storage issues. To hang onto that fantastic 200 GB of free storage you earned by inviting 9 friends, just make sure they stay active aka they are logging into Blomp at least once a mont...

Hello theoxis, Can you please send us the model name/serial number of your registered Synology device? This information helps the support team better understand the context of the issue and provide more targeted assistance. If you are unsure about the specific model name of your Synology NAS device,...

Hello Blomper, We have great news! We restored your account as per your request. 8-) Please try to log in and let us know if it works. If you need your password we can DM it to you. Just say the word :) Regarding the notifications emails about the inactivity can you please check if you were receivin...

Hello Blomper, Happy Monday! Just wanted to give you a quick update: we're still on the case, working hard to find a solution. And hey, we're also pretty confident that the solution will not only help you but also lots of others dealing with the same thing. We'll be sure to keep you in the loop ever...

Hello Blomper, We are sorry that you are experiencing issues with Rclone. We're here to help, but unfortunately, we don't offer direct support for Rclone. :( However, you're in luck! Check out the links below where the Rclone and Blomp communities discuss similar issues. You might just stumble upon ...

Hello Blomper, We are sorry to hear that your email was deactivated due to inactivity. :? But don't stress out, we've got your back! Just send us your email linked to your Blomp account that got suspended, and we'll get your account up and running again. That means you'll be able to access all those...

Hello Blomper, Such a good news! Thank you for the confirmation that your issue with Z-Drive is resolved. We aimed to address the matter before reaching out to you. Therefore, we apologize for the delay in response and wish you a fantastic Monday ahead. Thank you for choosing Blomp services. Best Re...