Blomp Support Forums

Hello Blomper, We hope that you are doing great. :) In reference to the debug logs, Synology has recommended uploading them directly to the following link: https://sacsupport.synology.me:35350/sharing/yzlgljyCc. This will allow them to access the logs promptly. Kindly confirm once you have uploaded ...

Hello Blomper, We are sorry that your account was suspended. :? The good news is, your account has been successfully recovered! Please check your direct messages for further instructions and confirm if you can access your account again. Should you require any additional assistance, feel free to reac...

Dear Blomper, Thank you for getting in touch. We'd like to inform you that your three accounts haven't been deactivated, but it seems we've already recovered them previously. Please check your direct messages. We've sent you additional information regarding the login process. Kindly review it and at...

orepa wrote: ↑

Mon May 27, 2024 2:58 pm

Same here; has been this way since Friday/Saturday

Hey Blomper,

We're sorry you're facing the same challenge with uploading large files. Our tech team is on it, and I'll keep you posted once it's sorted out.

Thanks for being a part of the Blomp community!

Best Regards,

Hello Blomper, Thank you for contacting us. :) We are sorry that your account was suspended :? The good news is that we recovered your account! Kindly check your DM for more information regarding your login. Let us know if the login was successful. If you need further assistance please contact us. T...

Hello Blomper, How is your day going? We have checked the accounts of your friends and we found out that they are NOT suspended. Here below is the breakdown of their logins. The last login of the following accounts was 8 days ago: luislopes001@mail.com annazapala0@mail.com The last login of the foll...

Hello Blomper,

Thank you for reporting the issue with uploading large files (over 480 MG). Please give us some time to review it and we will let you know when it's fixed.

Thank you in advance for your patience.

Best Regards,

Hello Blomper,

Thank you for reporting the issue with renaming folders.
Our tech team is checking the issue and I will let you know when it's fixed.

We apologize for the inconvenience and we thank you for making Blomp a better user-friendly space.

Have a good day.

Best Regards,

I am unable to upload files to my account. The file (a compressed folder) loads successfully and shows a green check mark upon completion. However, when I attempt to verify whether the file in is my account, it does not appear under "My Files" and the number of entries is still the same n...

Hello Blomper, Happy Monday! If you haven't logged into Blomp for more than 30 days, your account closes automatically. :? We regret to hear that your account was suspended. But hey, no need to worry! We can still help you recover your account. 😉 Please provide us with the email address associated w...