Blomp Support Forums

Hi Blomper, We hope that you are having a fantastic day! 8-) Please find here below our answers to your questions: So have to ask, main servers are where and how is the routing handle? Our servers are layered over several data centers for redundancy purposes. In essence, we have two exact copies sto...

Hello Blomper, We hope that you are having a great day! Based on the information provided, it seems that the interface is not allowing you to choose a Container name, and you are receiving an error indicating an unstable connection or a busy system. For your information, we have reached out to Synol...

Hey there,

Apologies, but I'm unable to assist you with the Chomplive app.

However, if you require any support with the BlompLive or BlompGo apps – renowned as the top-notch cloud storage solutions – we're more than ready to assist you.

Warm Regards,

Hello Blomper,

Thank you for bringing the Synology Hyper Backup issue to our attention. Please allow us some time to thoroughly review the matter, and we will promptly provide you with a solution.

Thank you for your patience, and we wish you a good day.

Best regards,

Happy Monday Blomper!

We are still looking forward to receiving information regarding the type of video player you have configured for your Chrome and Firefox browsers.

Thank you in advance for your collaboration.

Best Regards,

Hello leow_,

You're a shining star in our Blomp community!

Thank you for sharing the rclone.conf file with the Blomp FAM. <3
Your contribution truly brightens our day!

Have a great Monday!

Best Regards,

Hello decynih, We hope that you are having a fantastic day! We reviewed your account and successfully tested playing one of your videos. No issues were detected, and the downloading feature is also operational. To ensure smooth operation, please take note of the following: 1. Ensure you have a stabl...

Hello Blomper,

I hope you are doing well. As I mentioned in DM we are still working on resolving the issue.

Kindly let us know which type of video player you have set up to use for your Chrome and Firefox browsers.

Thank you.

Kind Regards,

Hello Blomper, We have good news for you. The downloading issue is fixed ! :) Before trying to download your files again please do the following: 1. Kindly clear your caches as shown in the screenshot below. Please select the 3d option. https://screenrec.com/share/kmtZgE9UyN 2. Refresh the web page ...

Hello Blomper, We hope that you had a great weekend! For your information, our team is still working on investigating the issue. You have sent us a screenshot of the subscription but we need proof of the payment. As this is a private matter we kindly ask you to check your DM and respond us there to ...