Blomp Support Forums

Happy Monday Blomper!

We are still looking forward to receiving information regarding the type of video player you have configured for your Chrome and Firefox browsers.

Thank you in advance for your collaboration.

Best Regards,

Hello leow_,

You're a shining star in our Blomp community!

Thank you for sharing the rclone.conf file with the Blomp FAM. <3
Your contribution truly brightens our day!

Have a great Monday!

Best Regards,

Hello decynih, We hope that you are having a fantastic day! We reviewed your account and successfully tested playing one of your videos. No issues were detected, and the downloading feature is also operational. To ensure smooth operation, please take note of the following: 1. Ensure you have a stabl...

Hello Blomper,

I hope you are doing well. As I mentioned in DM we are still working on resolving the issue.

Kindly let us know which type of video player you have set up to use for your Chrome and Firefox browsers.

Thank you.

Kind Regards,

Hello Blomper, We have good news for you. The downloading issue is fixed ! :) Before trying to download your files again please do the following: 1. Kindly clear your caches as shown in the screenshot below. Please select the 3d option. https://screenrec.com/share/kmtZgE9UyN 2. Refresh the web page ...

Hello Blomper, We hope that you had a great weekend! For your information, our team is still working on investigating the issue. You have sent us a screenshot of the subscription but we need proof of the payment. As this is a private matter we kindly ask you to check your DM and respond us there to ...

Hello Blomper, Welcome to Blomp. We are happy that you joined our community! We are sorry to hear that you have issues with the synchronization. :? Can you please answer the following questions to better understand your issue? 1. We have two Blomp apps, BlompGo and BlompLive. Which one have you inst...

Hello Blomper, We are happy that you are able to upload your large files again. 8-) Thank you for sending screenshots and all of the details regarding your upload! We appreciate it. We are working on resolving the issue that you experienced with BlompGo. Our tech team is informed that the uploaded f...

Hello Blomper,

Thank you for all the details that you provided regarding the payment and the country of residency.

Give us some time to investigate the issue. I will get back to you when I will have further information.

Thank you for using Blomp services.

Best Regards,

Hello Blomper, Please be informed that our tech team is currently working on the backend side, and you may experience a slow interface including downloading one file or picture at a time. Do not worry at all! Your data is secure, and nobody can steal any uploaded information from your account! We ar...