Blomp Support Forums

whxdec2023 wrote: ↑

Thu Sep 19, 2024 7:04 pm

Hi, would you please restore my account? I didn't know that I need to login once in every 30 days.
Thanks!

account : whxDec2023@gmail.com
John Whx

Hi John,

Kindly check your DM. We sent you more information about the account recovery there.

Best Regards,

I am getting to a similar position, I didn't realise how "beta" the software and service was when I signed up. Hello discoagogo, How are you? We are still waiting for our reply in your open ticket https://support.blomp.com/viewtopic.php?p=4609&sid=7cb347877ba02b836e047ed65a3c31c3#p460...

Hello Blomper, I have installed BlompGo and had some of my files (not all, as I received hundreds of error messages and gave up) but now the Z drive has disappeared and will not show again now. I have tried uninstalling, reinstalling, logging out and clearing caches. I will be asking for a refund an...

Hello Blomper,

Thank you for reaching out.

Can you please send us a screenshot or recording of the issue? That will be super helpful for our tech team.

Thank you and have a good day.

Best Regards,

Hi discoagogo,

Thank you for sending the screenshot of the issue. Give us some time to review it.

Thank you for your patience.

Best Regards,

No it was just not appearing at all, so double click, nothing, 5 mins same repeat. until I went down the cmd line admin route Hi discoagogo, We’ve tested the BlompGo app on our end, and everything appears to be working fine. Did you have a chance to reinstall BlompGo? Are you still experiencing iss...

Hi discoagogo, Thank you for sharing details about your OS. We’ve tested the BlompGo app on our end and didn’t encounter any issues. Could you please send us a screen recording or some screenshots of the problem you’re experiencing? Feel free to share them via DM if that’s more convenient. We apprec...

Uploaded 2TB of data to my 2 TB Subscription (via z drive / blomp go) Computer (A) says files are there, blomp dashboard showed files growing and useage growing, however stops atr 365 gb) computer (b) cannot see the same files as computer (a) but more than 365GB. What's happened where are my files ...

can't believe someone actually purchased subscription just can't believe it lol Hello Blomper, We also cannot believe that after checking our records, we couldn't find any open tickets from you. If you're facing any issues with your service, we’d be more than happy to help—just open a ticket, and o...

any one get it working, like to use my nas for this and get same message Hi Growner, We’re really sorry to hear that you're also experiencing issues with the TrueNas Scale setup. Our tech team is actively working on a solution, and I’ll keep you updated as soon as it's resolved. If you have any ext...