Search found 359 matches

by BlompSupport
Thu Feb 02, 2023 3:56 am
Forum: Technical Chat
Topic: Intermittent Problem with Mac BlompLive client
Replies: 6
Views: 162

Re: Intermittent Problem with Mac BlompLive client

Hello there! Thank you for getting back to us. It helps. Given the number of hours passed between the first and second file transfer, it is possible that the AUTH token aged out. I don’t recall what the default setting is. This is a bug in the older version of Blomplive (that is public) and somethin...
by BlompSupport
Wed Feb 01, 2023 6:32 am
Forum: Technical Chat
Topic: Why 20 GB haven't been added for a verified friend?
Replies: 1
Views: 44

Re: Why 20 GB haven't been added for a verified friend?

Hey there, The way receiving extra storage space by inviting a friend works is you have to make sure that your friend did use your invitation email to register for an account. Once you are 100% sure that they have registered for a Blomp account, you should receive your extra 20GB. If you are still h...
by BlompSupport
Wed Feb 01, 2023 6:28 am
Forum: Technical Chat
Topic: Can't delete folder/files
Replies: 14
Views: 726

Re: Can't delete folder/files

Hey there deweybaby and davidg1, I need you both to send me the names of the files and folders you have been trying to delete. You can do this through a private message in case you want to keep things private. As soon as you let me know the names, our programmers will look into the issue and I will ...
by BlompSupport
Wed Feb 01, 2023 6:07 am
Forum: General Chat
Topic: Renamed folder
Replies: 3
Views: 54

Re: Renamed folder

Hey there, First of all, we are always and will forever be interested in helping you :) You are one of our Blomper and that means a lot to us! Second, thank you for the explanation. Can you please provide us with your friend's username? One- I wonder why your friend was having issues logging into th...
by BlompSupport
Wed Feb 01, 2023 6:03 am
Forum: General Chat
Topic: Email Service
Replies: 3
Views: 49

Re: Email Service

Hello,

Okay, thanks for letting me know. I will answer your questions there. :)

Have a great day and see you in another chat room :D
by BlompSupport
Mon Jan 30, 2023 5:19 am
Forum: Technical Chat
Topic: Can't delete folder/files
Replies: 14
Views: 726

Re: Can't delete folder/files

Hello there, Deleting folders sometimes takes time to happen. However, since the Blomp team always want to provide the best experience for our Blompers, we are working on making this feature immediate. All I ask from you is your patience. Please know that we ARE working on this issue and your file W...
by BlompSupport
Mon Jan 30, 2023 5:14 am
Forum: Technical Chat
Topic: Rclone doesnt work with default settings
Replies: 3
Views: 73

Re: Rclone doesnt work with default settings

Hello there,

I promise you our programmers are working on this issue. We are currently making sure ALL our issues are fixed so that you have the best Blomp experience.

I apologize for the long wait, and I want to thank you for your patience.
by BlompSupport
Fri Jan 27, 2023 7:41 am
Forum: Technical Chat
Topic: facing issues downloading files
Replies: 19
Views: 3955

Re: facing issues downloading files

Hey Vamcr, Okay, first of all, I am so happy that you are able to download your files. That's great! However, for your new issue, do not worry. I resent your reply to our programmers and will let you know about the progress. Just be patient with us. I know it has been months, but I promise you that ...
by BlompSupport
Wed Jan 25, 2023 3:23 am
Forum: General Chat
Topic: Renamed folder
Replies: 3
Views: 54

Re: Renamed folder

Hello there! Are you still having this problem? Are you still having trouble not finding your file? If yes, 1- Please let me know what the name of your disappeared file is (Both before and after renaming it) - You can send us a private message if you want to keep everything private. 2- Have you trie...
by BlompSupport
Wed Jan 25, 2023 3:19 am
Forum: General Chat
Topic: Email Service
Replies: 3
Views: 49

Re: Email Service

Hello,

I can most definitely help you! What problem are you having?