Search found 752 matches

by BlompSupport
Wed Apr 24, 2024 5:47 am
Forum: Technical Chat
Topic: Can't intsall the Z drive
Replies: 2
Views: 26

Re: Can't intsall the Z drive

Good morning Jose Carlos,

Thank you for installing the new version of Blomp. :)

Can you please provide more information regarding the issue with the Z-Drive?
Do you get any error messages? Please send us a screenshot of the problem, if possible.

Thank you.

Best Regards,
by BlompSupport
Wed Apr 24, 2024 5:22 am
Forum: Technical Chat
Topic: BLOMP | Synology Hyper Backup
Replies: 5
Views: 1902

Re: BLOMP | Synology Hyper Backup

Hello Blomper, Kudos for your technical knowledge! :) We appreciate your efforts in completing the troubleshooting steps and providing additional information about the issue as well as two possible solutions. Please allow us some time to review your inquiry, and we'll be in touch shortly. Best Regar...
by BlompSupport
Tue Apr 23, 2024 1:01 pm
Forum: Technical Chat
Topic: New User - Can't Login
Replies: 1
Views: 30

Re: New User - Can't Login

Hello Blomper,

We are sorry that you are experiencing a login issue. :?
Give us some time to investigate the problem and we will get back to you as soon as it's fixed.

Thank you and have a good day.

Best Regards,
by BlompSupport
Tue Apr 23, 2024 8:51 am
Forum: Technical Chat
Topic: cannot create new accounts
Replies: 2
Views: 39

Re: cannot create new accounts

Hello Blomper,

Thank you for your patience. :)

Exciting news: the signup issue has been resolved.
Please give it another shot and try creating a new Blomp account using an available username.
Let us know how it goes!

Thank you for your collaboration and happy blomping!

Best Regards,
by BlompSupport
Tue Apr 23, 2024 3:56 am
Forum: Technical Chat
Topic: cannot create new accounts
Replies: 2
Views: 39

Re: cannot create new accounts

Hello Blomper,

Good day.
Thanks a bunch for flagging this issue for us! We're really sorry that you're having trouble creating a new account. Don't worry though, we've got our team on it right away.

I'll be sure to keep you posted once everything's back up and running smoothly!

Best Regards,
by BlompSupport
Mon Apr 22, 2024 1:35 pm
Forum: Technical Chat
Topic: Duplicacy
Replies: 2
Views: 121

Re: Duplicacy

Hello Blomper,

Thank you for your patience. :)

Regarding your issue, we have noticed that you used the wrong authentication URL.
Kindly use the following one: https://authenticate.ain.net

Let us know if it works.

Best Regards,
by BlompSupport
Mon Apr 22, 2024 5:26 am
Forum: Technical Chat
Topic: Duplicacy
Replies: 2
Views: 121

Re: Duplicacy

Happy Monday Blomper,

We are sorry that you can not add your Blomp storage to your duplicacy backup. :?

But, don't worry. Our tech team is reviewing the issue and I will let you know as soon as we have their feedback.

Thank you for choosing Blomp services. 8-)

Best Regards,
by BlompSupport
Mon Apr 22, 2024 4:41 am
Forum: Technical Chat
Topic: Netdrive
Replies: 1
Views: 88

Re: Netdrive

Hello Blomper, I hope that you are having a fantastic Monday. Please be informed that we do not provide the API key. However, if you're keen on using it, just give us a shout, and we'll do our best to help you out by contacting Netdrive directly. We always care about our community and we are here to...
by BlompSupport
Fri Apr 19, 2024 2:57 pm
Forum: Technical Chat
Topic: Blomp Go folder slow
Replies: 2
Views: 114

Re: Blomp Go folder slow

Hello Blomper, Please be advised that we have thoroughly examined and tested Blomp Go, and no issues were detected. Our connection with Blomp is instantaneous. However, there could be several factors contributing to any issues experienced: 1. Insufficient storage space: It's possible that there isn'...
by BlompSupport
Fri Apr 19, 2024 2:17 pm
Forum: General Chat
Topic: Cyberduck & ExpanDrive
Replies: 4
Views: 13577

Re: Cyberduck & ExpanDrive

Hi, gzowner, We are glad to see that you are exploring our services and we apologize for the inconvenience. :? No worries, we are here to help! The issue is been already reported to the tech team. I will let you know when it's fixed. Thank you for choosing Blomp services and have a great weekend. 8-...