Search found 825 matches

by BlompSupport
Mon Jul 22, 2024 5:42 am
Forum: Technical Chat
Topic: User with Email does not exist. Please register and try again
Replies: 8
Views: 213989

Re: User with Email does not exist. Please register and try again

Hello, I was registered but when I try to log in it says User with email does not exist. Please register and try again. Hello Blomper, As we care about our community, we would like to follow up with you regarding your open ticket. Have you successfully signed up? Is the issue with logging in resolv...
by BlompSupport
Mon Jul 22, 2024 5:37 am
Forum: Technical Chat
Topic: Files not able to download
Replies: 14
Views: 280368

Re: Files not able to download

Hello I regret to inform a had a free account and I wasn't able to log in for a while (over a month) is there a way to get my files back? Hello supercars9790, Do you still need help with your account recovery? From now on, you can now handle your account recovery independently. To recover your acco...
by BlompSupport
Mon Jul 22, 2024 5:12 am
Forum: General Chat
Topic: Help me please, my account is blocked(((
Replies: 5
Views: 2796

Re: Help me please, my account is blocked(((

bhutu1994 wrote:
Sun Jul 21, 2024 3:21 am
HELP ME MY ACCOUNT IS BLOCKED..
Hi Blomper,

We are here to help. :)
Please provide your email address associated with your blocked account and we will check the issue for you.

Thank you for your collaboration.

Best Regards,
by BlompSupport
Fri Jul 19, 2024 6:45 am
Forum: Technical Chat
Topic: Shared files
Replies: 2
Views: 3981

Re: Shared files

Hello Blomper, Happy Friday! We want to let you know that you can share your files with friends. To see which files are shared, go to your files and look for the green share icon, as shown in this screenshot. https://screenrec.com/share/pmNvJOM9tu To stop sharing a file, please follow these steps: 1...
by BlompSupport
Fri Jul 19, 2024 4:20 am
Forum: Technical Chat
Topic: share button doesn't work
Replies: 2
Views: 3496

Re: share button doesn't work

Hi french_rontana,

We would like to follow up regarding this ticket.

Are you still experiencing difficulties when sharing files?

The issue has been resolved on our end, and we eagerly await your feedback.

Best Regards,
by BlompSupport
Fri Jul 19, 2024 4:04 am
Forum: Technical Chat
Topic: 80 GB added for 4 referral and it's now 40 GB showing
Replies: 2
Views: 3787

Re: 80 GB added for 4 referral and it's now 40 GB showing

Hello Blomper, Happy Friday, We noticed we haven't heard from you recently. Are you still experiencing issues with the referrals? Please inform us if you require any further assistance. This will be our final follow-up regarding this ticket. We value your feedback. If we don't hear from you, we will...
by BlompSupport
Thu Jul 18, 2024 5:52 am
Forum: Technical Chat
Topic: Why 20 GB haven't been added for a verified friend?
Replies: 2
Views: 3959

Re: Why 20 GB haven't been added for a verified friend?

Hi Polina007,

We hope that you are enjoying our Blomp services. :)

Do you still need help with the invites?
If you need any further assistance please reach out to us.

Best Regards,
by BlompSupport
Thu Jul 18, 2024 5:50 am
Forum: Technical Chat
Topic: Can't delete folder/files
Replies: 17
Views: 17980

Re: Can't delete folder/files

такая же проблема.файл не удаляется.новый загруженный файл не отображается в списке файлов, но память потрачена. Hello , We hope that you are doing well. Did you manage to delete your files on Blomp? Please let us know if you need further help. We are here to help. Best Regards, ************* Приве...
by BlompSupport
Thu Jul 18, 2024 5:45 am
Forum: Technical Chat
Topic: No upgrade after invited users
Replies: 8
Views: 6877

Re: No upgrade after invited users

Hi rexter23,

We haven't heard from you in a while.
Are you still experiencing issues with your invites?

We're here for you whenever you need assistance.

Best Regards,
by BlompSupport
Thu Jul 18, 2024 5:42 am
Forum: Technical Chat
Topic: File Download Error
Replies: 14
Views: 45106

Re: File Download Error

Hello Blomper, How is your day going? Are you still having trouble downloading files? The issue is being fixed and you shouldn't encounter any errors now when you download your files. Please ensure that you have the latest version of Blomp installed and try downloading your files again. Just a frien...